Department Manager

SkillsMap; Sandton; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Amrod requires a results-driven Department Manager to lead the Production - Support team at our Woodmead facility. You will drive high-quality output, optimize operations, and ensure adherence to client specifications, safety standards, and continuous improvement goals.

You will influence planning, coaching, and performance metrics to meet daily deadlines and strategic targets. The role demands strong leadership, lean manufacturing knowledge, and hands-on involvement in quality, productivity,

Qualifications

• Diploma or degree in operations/production management.
• Proven leadership and management experience.
• Strong knowledge of production planning, quality control, and productivity.
• MS Office proficiency.
• Lean Manufacturing and 5S knowledge.
• OHS and labour relations regulatory knowledge.

Responsibilities

• Lead by example, promoting Amrod's values and a positive team culture.
• Manage and supervise the production team, providing guidance and training.
• Handle IR/HR-related challenges as required.
• Drive team engagement and development.
• Plan and schedule work per Production Plan to meet deadlines.
• Ensure machinery is maintained and defects logged in E-works.
• Oversee day-to-day management of subordinates and rejects targets.
• Keep production lean and efficient to meet daily deadlines.
• Provide professional advice when targets are not met.
• Plan, develop, and maintain resources and capabilities.
• Coach subordinates to sustain leadership skills.
• Present new systems, process flows, and concepts to the team.
• Share information clearly and timely for decision-making.
• Lead production/branding improvement initiatives.
• Ensure safety practices are followed and monitored.

Skills

Leadership

Communication

Analytical thinking

Attention to detail

Coaching and mentoring

Problem-Solving

Time management

Education

National Diploma or Degree in Operations Management/Production Management

Tools

MS Office

E-works

Job description

Department Manager
Amrod
2026/10/12 Woodmead

Job Reference Number: AM-72
Department: Production - Support
Business Unit:
Industry: Manufacturing
Job Type: Permanent
Positions Available: 1
Salary: Market Related To lead and manage a team by ensuring high-quality output, operational efficiency, and adherence to client specifications. The Production manager plays a critical role in guiding the team toward excellence in productivity, customer satisfaction, and continuous improvement.

Job Description

Purpose of the Role

To lead and manage a team by ensuring high-quality output, operational efficiency, and adherence to client specifications. The Production manager plays a critical role in guiding the team toward excellence in productivity, customer satisfaction, and continuous improvement.

Key Performance Areas

Leadership / People Management

• Lead by example, demonstrating Amrod's values and promoting a positive, productive team culture.


• Manage and supervise the production team, providing guidance, training, and support to ensure efficient workflow and high-quality output.


• Handle IR/HR-related challenges as and when required.


• Team engagement & development.

Productivity

• Lead department/s under your control in a manner that will ensure that targets are met within the given lead-time and at the quality standard set by the directors and management, and expected by our customers.


• Manage and schedule work in accordance with the Production Plan.


• Ensure machinery and equipment is looked after by staff & any machine defects are logged on the E-works system timeously.


• Day-to-day management of subordinates Manage rejects according to set targets.


• Ensure the teams are running as lean and efficiently as possible to meet our daily deadlines and targets.


• Provide professional advice in the event that expectations are not met.


• Plan, select, develop, and maintain resources and capabilities.


• Guide and coach your subordinates to maintain the leadership skills in Amrod


• Present new systems, process flows, and concepts to the team.


• Present information logically, accurately, and timeously.


• Spearhead and manage production/branding improvement processes.


• Maintain effective discipline in the department under your control.


• Ensure that safe practices are implemented and monitored on a continuous basis.


• Contribute to the success of the Production Department and the Company.


• Assist in any other areas of the business where your input and assistance is required.

Reporting

• Maintain and report on team performance metrics.


• Track and analyze key performance indicators (KPIs) to identify trends and areas for improvement.


• Provide regular progress updates to stakeholders, including senior management and team members.


• Develop and maintain dashboards or reports to visualize data and facilitate decision-making.


• Identify and address data quality issues to ensure the accuracy and reliability of reports.


• Collaborate with other teams to gather and integrate data from multiple sources.


• Develop and implement reporting schedules and protocols to ensure timely and consistent reporting.

Quality

• Execute and maintain quality control processes to ensure products meet Amrod's quality standards.


• Collaborate with the technical team to identify and resolve quality issues promptly.


• Improve efficiency and cost control.


• Participate in continuous improvement initiatives to enhance production processes, reduce waste, and improve customer satisfaction.


• Conduct regular quality checks and inspections to ensure products meet specifications and standards.


• Collaborate with other departments to ensure quality considerations are integrated into production planning and processes.


• Develop and maintain quality metrics and reporting to track performance and identify areas for improvement.


• Ensure production team members are trained on quality control processes and procedures.

Operational Standards & Compliance

• Analyse production data and participate in continuous improvement initiatives.


• Monitor 5’s in the department and keep machinery/equipment clean.


• Ensure machine breakdowns are reported accordingly on E-works.


• Ensure compliance with safety protocols, regulations, and company policies in the production area.


• Conduct regular inspections to identify and address potential safety hazards or operational risks.


• Implement and maintain standard operating procedures (SOPs) to ensure consistency and efficiency in production processes.


• Collaborate with the maintenance team to schedule and perform routine maintenance on machinery and equipment.


• Ensure proper storage and disposal of materials, supplies, and waste in accordance with company policies and regulations.


• Promote a culture of cleanliness and organization within the production team and recognize and address any deviations from expected standards.

Customer Service

• Communicate effectively with production staff, other departments, and management to ensure seamless workflow and resolve any issues that may arise.


• Be involved in production planning to meet customer deadlines and expectations.


• Ensure production team meets internal customer expectations for quality, quantity, and timeliness of products or services.


• Collaborate with internal customers to understand their needs and preferences and adjust production plans accordingly.


• Proactively identify and mitigate potential issues that could impact internal customer satisfaction.


• Provide regular updates and feedback to internal customers on production progress and any changes.


• Continuously seek opportunities to improve production processes and services to meet evolving internal customer needs.

Job Requirements

Minimum Skills and Knowledge Required

• National Diploma or Degree in Operations Management, Production Management or equivalent


• Leadership and management training or certification i.e. supervisory or junior management courses is essential


• MS Office (Word, Excel, PowerPoint etc)


• Proven leadership and management experience


• Strong knowledge of production planning, quality control, and productivity management principles.


• Good understanding of world-class branding methodologies, principles, and quality systems


• Good understanding of Lean Manufacturing and 5S


• Good knowledge of regulatory requirements, including OHS and labour relations


• Good knowledge of information technology

Competencies

• Communication skills


• Above average interpersonal and leadership skills


• Analytical problem-solving skills


• Attention to detail


• Leadership and people management


• Accountability and ownership


• Decision-making under pressure


• Adaptability in a fast-paced, dynamic environment


• Coaching and mentoring


• Results orientated.


• Time management


• Problem-Solving


• Quality Orientated


• Adaptability


• Proactive


• Collaborative Team Player


• Multitasking


• Customer Orientated Mindset