Department Manager

Woolworths; Pretoria; On-site; ZAR 320,000 - 450,000; Full time

Job summary

Woolworths is seeking a Department Manager to lead a clothing department within the Country Road Group across the Johannesburg & Pretoria store network. You will drive sales, manage daily operations, and develop talent while upholding brand standards.

Ideal candidates have 2–3 years clothing management experience, strong business acumen, and a passion for delivering exceptional customer service across flexible shifts.

Qualifications

• Grade 12 certificate or equivalent NQF level qualification.
• 2–3 years of proven clothing management experience.
• Strong numeric ability and computer literacy.
• Demonstrated business acumen with analytical and problem-solving skills.
• Effective team leadership and talent development capabilities.
• Excellent interpersonal and communication skills.
• Ability to manage daily operations with attention to detail and result orientation.
• Customer service focus and ability to build customer loyalty.
• Adaptability to work flexible shifts and unsociable hours across multiple locations.
• Valid driver's license and own reliable transport.

Responsibilities

• Lead and inspire the Country Road Group team to deliver exceptional customer service and drive sales growth.
• Manage daily department operations, ensuring high productivity, quality standards, and efficient merchandise presentation.
• Recruit, select, develop, and motivate staff to build a capable, high-performing team aligned with brand values.
• Apply strong business acumen to maximize department profitability through effective cost control and sales strategies.
• Maintain robust stock management practices to minimize shrinkage and ensure accurate product restocking.
• Implement service strategies and new initiatives to enhance customer experience and retail performance.
• Communicate effectively with Head Office and key stakeholders to ensure alignment and operational excellence.
• Foster a positive team culture by promoting desired behaviours, coaching, and building strong interpersonal relationships.
• Adapt to flexible shift patterns and manage workload effectively across multiple locations as required.

Skills

Clothing management

Team leadership

Customer service

Analytical skills

Numeric ability

Interpersonal skills

Communication

Attention to detail

Flexibility

Driver's license

Education

Grade 12 / NQF

Job description

Closing Date 2026/09/02

Reference Number WWL260817-12

Job Title Department Manager

Job Type Full Time

Business Unit Country Road Group

Location - Country South Africa

Location - Province Gauteng

Location - Town / City Johannesburg & Pretoria

Location Description Johannesburg & Pretoria

Minimum Education Level Grade 12 | National Certificate

Job Advert Summary

Join Woolworths as a Department Manager within the Country Road Group and lead a passionate team dedicated to delivering exceptional customer service and driving sales. Located across our dynamic store network, this role offers the chance to develop your leadership skills while maximizing department profitability and upholding our trusted brand values. You will manage daily operations, recruit and develop talent, and ensure merchandise presentation meets high standards. The ideal candidate has 2-3 years of clothing management experience, strong business acumen, and a passion for retail.

Woolworths offers a supportive culture, career growth opportunities, and the chance to work flexibly across shifts and locations.

Minimum Requirements

• Grade 12 certificate or equivalent NQF level qualification
• 2-3 years of proven clothing management experience
• Strong numeric ability and computer literacy
• Demonstrated business acumen with analytical and problem-solving skills
• Effective team leadership and talent development capabilities
• Excellent interpersonal and communication skills
• Ability to manage daily operations with attention to detail and result orientation
• Customer service focus and ability to build customer loyalty
• Adaptability to work flexible shifts and unsociable hours across multiple locations
• Valid driver's license and own reliable transport

Duties and Responsibilities

• Lead and inspire the Country Road Group team to deliver exceptional customer service and drive sales growth.
• Manage daily department operations, ensuring high productivity, quality standards, and efficient merchandise presentation.
• Recruit, select, develop, and motivate staff to build a capable, high-performing team aligned with brand values.
• Apply strong business acumen to maximize department profitability through effective cost control and sales strategies.
• Maintain robust stock management practices to minimize shrinkage and ensure accurate product restocking.
• Implement service strategies and new initiatives to enhance customer experience and retail performance.
• Communicate effectively with Head Office and key stakeholders to ensure alignment and operational excellence.
• Foster a positive team culture by promoting desired behaviours, coaching, and building strong interpersonal relationships.
• Adapt to flexible shift patterns and manage workload effectively across multiple locations as required.