Customer Assistant: Cashier- Grahamstown

Woolworths; Makhanda; On-site; ZAR 150,000 - 190,000; Full time

Job summary

Woolworths in Makhanda seeks a Customer Assistant: Tills. You will greet customers, process transactions accurately, promote loyalty programs, and assist with services like bill payments and airtime sales. Maintain a clean till area and support store campaigns.

Ideal candidates have Grade 12 or equivalent, basic selling skills and a passion for outstanding service. Flexible shifts and a team-focused mindset are essential for success.

Qualifications

• Minimum education level of Grade 12 or equivalent
• Basic selling skills to promote loyalty programs and services
• Strong customer service orientation with friendly communication
• Ability to process till transactions and handle payment methods
• Attention to detail to ensure pricing accuracy and store standards
• Excellent teamwork and time management during shifts

Responsibilities

• Greet customers warmly and provide positive till-point experience
• Process till transactions accurately in line with policies and payment methods
• Promote Woolworths loyalty programs and other services like bill payments and Airtime sales
• Keep till area clean, safe and well-organised
• Check pricing accuracy and resolve discrepancies
• Support promotional events and store campaigns with product knowledge
• Remain calm under pressure and manage time during busy periods
• Demonstrate honesty, reliability and professionalism as part of the team

Education

Grade 12

Job description

Closing Date 2026/08/30

Reference Number WWL260825-15

Job Title Customer Assistant: Cashier- Grahamstown

Job Type Full Time

Business Unit Corporate Stores

Location - Country South Africa

Location - Province Eastern Cape

Location - Town / City Makhanda

Location Description Residents of Uitenhage and its surrounding must not apply.

Minimum Education Level Grade 12 | National Certificate

Join Woolworths as a Customer Assistant: Tills and become a vital part of our Corporate Stores team. Located in Makhanda, this role offers the chance to deliver exceptional customer service at till points and creating positive shopping experiences. As a Customer Assistant, you will greet customers warmly, process transactions accurately, promote Woolworths loyalty programs, and offer additional services like utility bill payments. Your attention to detail and product knowledge will help maintain store standards and minimise shrinkage. Woolworths values honesty, reliability, and teamwork, providing a supportive environment with opportunities for growth. Flexible shift availability and a commitment to customer satisfaction are key. If you have Grade 12 or equivalent, basic selling skills, and a passion for outstanding service, Woolworths is the perfect place to build your retail career.

Minimum Requirements

• Minimum education level of Grade 12 or equivalent NQF qualification.
• Basic selling skills with the ability to promote loyalty programs and services.
• Strong customer service orientation, demonstrating friendliness and effective communication.
• Ability to accurately process till transactions and handle various payment methods.
• Attention to detail to ensure pricing accuracy and maintain store standards.
• Effective organisational skills to maintain a clean, safe, and orderly till point.
• Reliable and honest, with a commitment to reducing shrinkage and reporting irregularities.
• Ability to remain calm under pressure and manage time effectively during shifts.
• Basic product knowledge to assist customers and support promotional events.
• Flexibility to work varied shifts and a willingness to be a proactive team member.

Duties and Responsibilities

• Greet customers warmly, ensuring a positive and friendly shopping experience at all till points.
• Accurately process all till transactions in accordance with company policies, including various payment methods.
• Promote Woolworths loyalty programs and additional services such as utility bill payments and airtime sales.
• Maintain a clean, safe, and well-organised till area adhering to all shopkeeping disciplines.
• Ensure pricing accuracy by carefully checking scanned items against shelf tickets and resolving discrepancies.
• Minimise shrinkage by adhering to loss prevention procedures and promptly reporting any irregularities or suspicious activity.
• Demonstrate basic product knowledge to assist customers and support promotional events and special store campaigns.
• Remain calm and efficient under pressure, managing time effectively during busy periods to maintain smooth operations.
• Exhibit honesty, reliability, and professionalism in all interactions, while contributing positively to a supportive team environment.
• Attend team meetings and comply with company policies regarding attendance, dress code, and hygiene standards.