Department Coordinator: Foods (Flexi 28) (George CBD)

Woolworths; George; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Woolworths invites applications for a Department Coordinator: Foods position in George, Western Cape, at George CBD. This full‑time role within our Corporate Stores unit focuses on leading daily shop floor activities, delivering exceptional customer service, and ensuring tight stock control.

You will supervise staff, handle queries, and uphold store standards with strong organizational and analytical skills.

Qualifications

• Grade 12 or National Certificate is required.
• Experience in retail or FMCG is preferred.
• Strong customer service and communication skills are essential.

Responsibilities

• Coordinate daily shop floor operations to ensure efficient workflow and service quality.
• Manage inventory levels, monitor stock availability, and communicate feedback to relevant departments.
• Supervise staff, facilitate training, and delegate tasks to maintain standards.

Skills

Customer service

Communication skills

Planning & organizing

Analytical thinking

Numeracy

Leadership

Integrity

Education

Grade 12 / National Certificate

Job description

Closing Date 2026/09/12

Reference Number WWL260907-27

Job Title Department Coordinator: Foods (Flexi 28) (George CBD)

Job Type Full Time

Business Unit Corporate Stores

Location - Country South Africa

Location - Province Western Cape

Location - Town / City George

Location Description George CBD

Minimum Education Level Grade 12 | National Certificate

Job Advert Summary

Woolworths invites motivated professionals to join us as a Department Coordinator: Foods in George, Western Cape, at George CBD. This full-time role within our Corporate Stores business unit offers a dynamic opportunity to lead and coordinate daily shop floor operations, ensuring exceptional customer service and efficient inventory management. As a key team leader, you will supervise staff, handle customer queries and complaints, and maintain product knowledge while implementing strict shop-keeping disciplines to uphold store standards. The position demands advanced planning, organizational, and analytical skills to optimize stock control, minimize shrinkage, and enforce security protocols. We seek candidates with a Grade 12 or National Certificate, preferably with retail or FMCG experience, exceptional communication, and leadership capabilities. Join Woolworths, a respected South African employer committed to quality, integrity, and customer excellence, and contribute to a rewarding career fostering professional growth in a supportive, values-driven environment.

Minimum Requirements

• Minimum of Grade 12 or equivalent National Qualifications Framework (NQF) level
• Proven experience in retail or fast-moving consumer goods (FMCG) industry preferred
• Strong customer service skills with the ability to handle complaints and queries efficiently
• Effective communication skills for confidently addressing groups and writing professional correspondence
• Advanced planning and organizing capabilities, including task prioritization and delegation
• Excellent attention to detail to maintain high quality and professional standards
• Demonstrated resilience in leading teams during challenging situations and setbacks
• High ethical standards with integrity and reliability in workplace conduct
• Analytical thinking to assess data and develop logical, actionable solutions
• Numeracy and literacy skills to comprehend and process complex information accurately

Duties and Responsibilities

• Coordinate daily shop floor operations to ensure efficient workflow and exceptional customer service.
• Manage inventory levels by monitoring stock availability, investigating out-of-stock items, and communicating feedback to relevant departments.
• Support and supervise team members by facilitating training, monitoring performance, and delegating tasks to maintain operational standards.
• Handle customer inquiries, complaints, and till transactions promptly and professionally, ensuring compliance with company policies.
• Maintain product knowledge by staying informed about new stock lines, promotions, and adhering to ticketing standards.
• Implement shop-keeping disciplines to ensure store readiness, including completing the Fashion, Beauty, and Home checklists.
• Contribute to loss prevention by observing and reporting suspicious activities and enforcing security protocols.
• Lead team meetings and support game plan initiatives to drive collective goals and operational improvements.
• Ensure adherence to company uniform and professional presentation standards at all times.
• Apply advanced planning, organizational, and analytical skills to optimize shop floor performance and resolve issues efficiently.