Dental Front Desk & Patient Care Coordinator

JVR Software; Johannesburg; On-site; ZAR 167,000 - 201,000; Full time

Job summary

Alberton-based dental practice is seeking a professional, well-presented Dental Receptionist to join the team on a full-time basis. The ideal candidate will have prior experience in a dental setting, strong administrative and communication skills, and a patient-focused approach.

Responsibilities include greeting patients, managing appointments, answering calls and emails, updating records, processing payments and insurance claims, and coordinating with dental staff to maintain smooth patient

Qualifications

• Proven dental reception experience.
• Proficient in Microsoft Office and dental practice software.
• Excellent telephone etiquette and interpersonal skills.
• Ability to work under pressure in a busy front desk.
• Well-groomed, professional demeanor.

Responsibilities

• Welcoming patients in a friendly and professional manner
• Managing appointments and follow-ups
• Handling patient queries, phone calls, and emails
• Verifying patient information and updating records
• Processing payments, medical aid claims, and issuing invoices
• Liaising with dental staff to ensure smooth patient flow
• Maintaining a neat and organised reception area

Skills

Dental reception

MS Office

Dental software (Exact)

Telephone etiquette

Interpersonal skills

Organisational skills

Tools

Exact dental software

Job description

Alberton-based dental practice is seeking a professional, well-presented Dental Receptionist to join the team on a full-time basis. The ideal candidate will have prior experience in a dental setting, strong administrative and communication skills, and a patient-focused approach.

Responsibilities include greeting patients, managing appointments, answering calls and emails, updating records, processing payments and insurance claims, and coordinating with dental staff to maintain smooth patient