Delivery Team Lead - Wine Industry

Placements24; Paarl; On-site; ZAR 300,000 - 540,000; Full time

Benefits offered by this job

Company-provided vehicle for work

Performance bonuses

Wine employee discounts

Provident fund

Generous annual leave

Job summary

Placements24 seeks a Delivery Team Lead to manage local delivery operations in Paarl, Western Cape. You will lead a small team of drivers, plan routes, and ensure safe handling of wine products during transit within the Paarl region.

The role requires leadership, logistics coordination, and a commitment to excellent customer service, with a focus on timely, cost-efficient delivery and adherence to safety standards.

Qualifications

• Previous supervisory or team-lead experience in delivery or logistics.
• Valid South African driver's license (Code 10 or higher) with clean record.
• Good knowledge of Paarl, Western Cape and surrounding areas.
• Excellent organizational and time-management skills.
• Strong leadership and interpersonal abilities.
• Ability to handle physical tasks, including lifting cases.
• Commitment to high standards of customer service and product care.
• Proficiency in using navigation tools and basic record-keeping.
• Reliability, punctuality and strong work ethic.
• Experience in beverage or wine industry is a plus.

Responsibilities

• Lead and supervise a team of delivery drivers, ensuring efficient daily schedules.
• Plan and optimize delivery routes within Paarl and surrounding regions.
• Oversee loading/unloading of wine products, ensuring proper handling.
• Conduct pre-departure vehicle checks and ensure roadworthiness.
• Maintain delivery records, proof of delivery, and resolve discrepancies.
• Ensure adherence to traffic laws and safety policies.
• Provide excellent customer service to clients on delivery.
• Train new team members on procedures, handling, and customer interaction.
• Monitor team performance and provide feedback and coaching.
• Coordinate with sales and logistics to meet delivery requirements and manage inventory for dispatch.

Skills

Team leadership

Route planning

Logistics coordination

Customer service

Job description

About the Role

Our client, a renowned wine estate and distributor in **Paarl, Western Cape**, is seeking a motivated and experienced Delivery Team Lead to manage their local delivery operations. This role requires a blend of leadership skills, logistical coordination, and a commitment to customer service, ensuring that premium wines are delivered efficiently and with care. You will lead a small team of delivery personnel, oversee route planning, and ensure the integrity of products during transit within the **Paarl** region and surrounding areas. This is a fantastic opportunity to join a prestigious company in the heart of the Cape Winelands.

Key Responsibilities

• Lead and supervise a team of delivery drivers, ensuring efficient execution of daily delivery schedules.
• Plan and optimize delivery routes within the **Paarl** and surrounding regions to ensure timely and cost-effective service.
• Oversee the loading and unloading of wine products, ensuring proper handling and packaging to prevent damage.
• Conduct pre-departure checks on vehicles and ensure they are roadworthy and well-maintained.
• Maintain accurate delivery records, including proof of delivery, and manage any discrepancies.
• Ensure adherence to all traffic laws and company safety policies.
• Provide excellent customer service to clients upon delivery, addressing any concerns professionally.
• Train new team members on delivery procedures, product handling, and customer interaction.
• Monitor team performance and provide regular feedback and coaching.
• Liaise with the sales and logistics departments to coordinate delivery requirements and manage inventory levels for dispatch.

Requirements

• Previous experience in a supervisory or team lead role within a delivery or logistics environment.
• A valid South African driver's license (Code 10 or higher preferred) with a clean driving record.
• Good knowledge of the **Paarl**, Western Cape, and surrounding areas.
• Excellent organizational and time management skills.
• Strong leadership and interpersonal abilities.
• Ability to handle physical tasks, including loading and unloading of cases.
• Commitment to high standards of customer service and product care.
• Proficiency in using navigation tools and basic record-keeping.
• Must be reliable, punctual, and possess a strong work ethic.
• Experience within the beverage or wine industry is a plus.

Benefits

• Competitive salary package of R per annum.
• Opportunity to work for a leading wine estate in **Paarl, Western Cape**.
• Team bonuses based on performance and delivery targets.
• Employee discounts on wine purchases.
• Paid training on wine handling and delivery best practices.
• Company-provided vehicle for work purposes.
• Generous annual leave entitlement.
• A pleasant and professional working environment.
• Contribution to a provident fund.