Delivery Team Lead

Placements24; Soweto; On-site; ZAR 350,000 - 550,000; Full time

Job summary

Placements24 in Soweto is seeking an experienced Delivery Team Lead to guide a team of delivery drivers and oversee daily operations. You will ensure timely, accurate order fulfillment and maintain high safety and service standards on the ground.

The role requires leadership, strong communication, and problem-solving skills, with responsibility for performance monitoring and on-site coaching to improve efficiency and customer satisfaction.

Qualifications

• Experience in a leadership or supervisory role within delivery or transport.
• Strong understanding of delivery logistics and driver management.
• Excellent communication and motivational skills.
• Ability to work under pressure and manage multiple priorities.
• Valid driver's license and clean record.

Responsibilities

• Lead, mentor, and motivate a team of delivery drivers to achieve performance targets.
• Oversee daily delivery operations, ensuring timely and accurate fulfillment of orders.
• Monitor driver performance, conduct regular check-ins, and provide constructive feedback and training.
• Ensure adherence to all safety regulations and company policies by the delivery team.
• Assist drivers with route planning, problem-solving, and customer issue resolution.
• Manage vehicle dispatch and ensure vehicles are well-maintained and ready for operation.

Skills

Leadership

Delivery logistics

Route management

Communication

Problem-solving

Driver's license

Job description

About the Role

Our client is seeking an experienced and motivational Delivery Team Lead to guide their delivery operations in Soweto . This leadership role involves overseeing a team of delivery drivers, ensuring efficient route execution, and upholding high standards of customer service and safety. You will be responsible for daily team management, performance monitoring, and providing on-the-ground support to ensure seamless delivery operations. This position is perfect for a proactive individual with strong interpersonal skills and a passion for leading and developing a team in a dynamic transport environment.

Key Responsibilities

• Lead, mentor, and motivate a team of delivery drivers to achieve performance targets.


• Oversee daily delivery operations, ensuring timely and accurate fulfillment of orders.


• Monitor driver performance, conduct regular check-ins, and provide constructive feedback and training.


• Ensure adherence to all safety regulations and company policies by the delivery team.


• Assist drivers with route planning, problem-solving, and customer issue resolution.


• Manage vehicle dispatch and ensure vehicles are well-maintained and ready for operation.

Requirements

• Proven experience in a leadership or supervisory role within the delivery or transport industry .


• Strong understanding of delivery logistics, route management, and driver management best practices.


• Excellent communication, interpersonal, and motivational skills.


• Ability to work effectively under pressure and manage multiple priorities.


• A valid driver's license and a clean driving record.


• Problem-solving capabilities and a proactive approach to managing team challenges.

Benefits

• Competitive annual salary with potential for overtime and performance bonuses.


• Comprehensive medical and retirement benefits package.


• Opportunities for leadership training and career advancement.


• A supportive team environment focused on collaboration and achievement.


• Company-provided uniform and necessary operational tools.