Delivery Team Lead

Placements24; Gqeberha; On-site; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Competitive salary

Bonuses

Health insurance contribution

Paid time off

Growth opportunities

Job summary

Placements24 is seeking a Delivery Team Lead to supervise delivery operations in Port Elizabeth. You will lead a team of drivers, plan routes, monitor performance, and ensure on-time deliveries with a focus on safety and customer service.

The role requires strong leadership, excellent communication, and hands-on coaching to meet daily targets. You will collaborate with warehouse and dispatch teams to maintain smooth operations across the Eastern Cape, fostering a high-performing, compliant team

Qualifications

• Experience leading delivery or logistics teams.
• Strong knowledge of route planning and on-time delivery.
• Excellent leadership, communication, and interpersonal skills.
• Ability to motivate and coach a team.
• Valid driver’s license; Code 10 or higher preferred.

Responsibilities

• Lead and manage a team of delivery drivers to meet daily targets.
• Plan and assign daily routes for efficient resource use and timely deliveries.
• Monitor driver performance and provide coaching.
• Resolve operational issues and customer complaints promptly.
• Ensure adherence to safety regulations and company policies.
• Collaborate with warehouse and dispatch to ensure seamless operations.

Skills

Leadership

Route planning

Team supervision

Customer service

Communication

Tools

Delivery management software

Job description

About the Role

Our client is seeking a proactive and experienced Delivery Team Lead to supervise their delivery operations in Port Elizabeth . You will lead a team of drivers, ensuring efficient route execution, adherence to delivery schedules, and exceptional customer service. This role requires strong leadership qualities, excellent organizational skills, and a thorough understanding of local logistics. The Team Lead will be instrumental in motivating the team, resolving on-road issues, and maintaining high operational standards. Your role is critical in ensuring customer satisfaction and the smooth flow of goods within the Eastern Cape region.

Key Responsibilities

• Lead, mentor, and manage a team of delivery drivers to achieve daily targets.
• Plan and assign daily routes, ensuring efficient use of resources and timely deliveries.
• Monitor driver performance and provide constructive feedback and coaching.
• Address and resolve operational issues and customer complaints effectively and promptly.
• Ensure all team members adhere to safety regulations and company policies.
• Collaborate with warehouse and dispatch teams to ensure seamless operations.

Requirements

• Previous experience in a supervisory or team lead role within logistics or delivery services.
• Strong understanding of delivery operations and route planning in Port Elizabeth .
• Excellent leadership, communication, and interpersonal skills.
• Ability to motivate and manage a team effectively.
• Valid driver's license; Code 10 or higher preferred.
• Proficiency in using delivery management software and tools.

Benefits

• Competitive monthly salary.
• Performance bonuses for team targets achieved.
• Health insurance contribution.
• Paid time off and sick leave.
• A supportive team environment with opportunities for growth.