Customer-Focused Delivery Specialist

Placements24; Gauteng; Hybrid; ZAR 167,000 - 234,000; Full time

Benefits offered by this job

Health insurance options

Overtime opportunities

Training and development

Job summary

Placements24 is seeking a Customer-Focused Delivery Specialist to join our distribution network in Tembisa. You will drive deliveries and ensure a positive experience for customers at the point of delivery, coordinating schedules and upholding service quality.

The role requires a valid Code 10 licence, a safe driving history, strong communication, and flexibility to work varying hours. You will be part of a dynamic team serving clients across Gauteng.

Qualifications

• Valid Code 10 driver's license and a history of safe driving.
• Experience in customer service or delivery role.
• Familiarity with routes within and around Tembisa.
• Strong communication and interpersonal skills.
• Willingness to work flexible hours.

Responsibilities

• Execute deliveries according to a predefined schedule in the Tembisa area.
• Inspect vehicles for defects and perform basic maintenance, reporting issues.
• Handle customer inquiries and concerns professionally during delivery interactions.
• Verify delivery contents against order manifests and obtain client acknowledgments.
• Maintain a clean, organized delivery vehicle and ensure cargo is secured.

Skills

Customer service

Delivery experience

Communication skills

Geographic knowledge of Tembisa

Flexible hours

Job description

About the Role

Our client is recruiting a Customer-Focused Delivery Specialist to be a key player in their distribution network based in Tembisa . This position involves not only driving but also ensuring a positive customer experience at the point of delivery. You will be responsible for the smooth execution of delivery schedules, upholding the company's standards for service quality and reliability. This role is ideal for an individual who is energetic, customer-oriented, and possesses excellent communication skills, ready to contribute to a dynamic team environment and build strong relationships with clients.

Key Responsibilities

• Execute deliveries according to a predetermined schedule, ensuring accuracy and timeliness in the Tembisa area.
• Inspect vehicles for defects and ensure basic maintenance, reporting any issues immediately.
• Handle customer inquiries and concerns professionally during delivery interactions.
• Verify delivery contents against order manifests and obtain necessary client acknowledgments.
• Maintain a clean and organized delivery vehicle and ensure all cargo is secured properly.

Requirements

• A valid driver's license (Code 10 preferred) and a history of safe driving.
• Demonstrated experience in customer service or a delivery-related role.
• Good knowledge of geographical routes within and around Tembisa .
• Strong communication and interpersonal abilities.
• Ability to work flexible hours and adapt to changing delivery demands.

Benefits

• Competitive remuneration package with potential for overtime pay.
• Access to employee benefits, including health insurance options.
• Ongoing training and development opportunities to enhance driving and customer service skills.
• Opportunity to represent a leading company and build a rewarding career.
• A collaborative team atmosphere that values individual contributions.