Delivery Route Planner & Coordinator

Placements24; Polokwane; Hybrid; ZAR 240,000 - 340,000; Full time

Job summary

Placements24 is seeking a Delivery Route Planner & Coordinator in Polokwane to optimize routes and coordinate driver schedules within a hybrid role. You will use route optimization software and GPS tools to improve efficiency and on-time delivery, while maintaining strong customer communication.

The ideal candidate has logistics experience, strong analytical skills, and the ability to work collaboratively across drivers and dispatchers.

Qualifications

• Experience in logistics, route planning, or transportation coordination.
• Proficiency with route optimization software and GPS tracking tools.
• Strong analytical and problem-solving abilities.
• Excellent organizational and communication skills.

Responsibilities

• Develop and optimize delivery routes using specialized software for efficiency and cost-effectiveness.
• Coordinate daily schedules for delivery drivers, assigning tasks and monitoring progress.
• Communicate effectively with drivers, dispatchers, and customers regarding delivery information.
• Track delivery performance and identify areas for improvement in route planning and execution.
• Manage and maintain accurate records of all delivery operations.
• Respond to and resolve delivery exceptions and customer service issues in a timely manner.

Skills

Logistics experience

Route planning

Analytical skills

Organizational skills

Communication skills

Tools

Route optimization software

GPS tracking tools

Job description

About the Role

Our client is looking for a skilled Delivery Route Planner & Coordinator to enhance their logistics operations in Polokwane. This hybrid role involves optimizing delivery routes for maximum efficiency and coordinating the daily schedules of our delivery fleet. You will leverage route optimization software and your understanding of traffic patterns to ensure timely deliveries while managing a portion of your work remotely. The ideal candidate is highly analytical, organized, and adept at problem-solving, playing a key part in maintaining smooth operations and high customer satisfaction. This role offers a great balance for those seeking both collaboration and flexibility.

Key Responsibilities

• Develop and optimize delivery routes using specialized software for efficiency and cost-effectiveness.
• Coordinate daily schedules for delivery drivers, assigning tasks and monitoring progress.
• Communicate effectively with drivers, dispatchers, and customers regarding delivery information.
• Track delivery performance and identify areas for improvement in route planning and execution.
• Manage and maintain accurate records of all delivery operations.
• Respond to and resolve delivery exceptions and customer service issues in a timely manner.

Requirements

• Experience in logistics, route planning, or transportation coordination.
• Proficiency with route optimization software and GPS tracking tools.
• Strong analytical and problem-solving skills.
• Excellent organizational and communication abilities.
• Ability to work effectively in a hybrid model, with some tasks performed remotely.
• Familiarity with the road network in and around Polokwane is beneficial.

Benefits

• Competitive salary and benefits package.
• Flexible hybrid work arrangement.
• Opportunities for professional development in logistics technology.
• Supportive team environment focused on efficiency.
• Contribution to a company committed to reliable delivery services.