Delivery Operations Lead - Hybrid (Mossel Bay)

Placements24; Mossel Bay; Hybrid; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Hybrid work model

Competitive salary with performanceBON

Company vehicle or travel allowance

Medical aid and pension fund

Job summary

Placements24 is seeking a Delivery Supervisor to oversee local delivery operations in Mossel Bay. The role blends on-site leadership with remote administrative tasks to ensure efficient, timely service for customers in the Mossel Bay area and surrounds.

You will lead a team of delivery drivers, optimize routes, monitor performance, and collaborate with warehousing and sales to maintain high service standards. A strong leader with logistics and customer service experience is essential.

Qualifications

• Proven experience in a supervisory or management role within logistics or delivery services.
• Valid driver's license (Code 10 preferred).
• Excellent knowledge of the Mossel Bay area and surrounding regions.
• Strong leadership, communication, and interpersonal skills.
• Proficiency in route planning software and delivery management systems.
• Ability to balance on-site supervision with remote coordination tasks.

Responsibilities

• Supervise and manage a team of delivery drivers, providing guidance, training, and performance evaluations.
• Plan, schedule, and optimize daily delivery routes to ensure efficiency and punctuality.
• Monitor delivery performance, track driver progress, and address deviations in real-time.
• Ensure all deliveries are handled professionally and meet customer expectations for quality and timeliness.
• Conduct regular vehicle inspections and ensure safety compliance and maintenance schedules.
• Manage inventory of delivery materials and supplies.
• Handle customer inquiries, complaints, and feedback, resolving issues promptly and effectively.
• Collaborate with warehouse and sales teams to coordinate smooth logistics operations.
• Generate reports on delivery performance, KPIs, and operational costs.
• Maintain a safe working environment for the delivery team.

Skills

Delivery supervision

Team leadership

Route planning

Logistics software

Job description

Placements24 is seeking a Delivery Supervisor to oversee local delivery operations in Mossel Bay. The role blends on-site leadership with remote administrative tasks to ensure efficient, timely service for customers in the Mossel Bay area and surrounds.

You will lead a team of delivery drivers, optimize routes, monitor performance, and collaborate with warehousing and sales to maintain high service standards. A strong leader with logistics and customer service experience is essential.