Delivery & Customer Experience Associate

Econo Foods; Johannesburg; Sur place; ZAR 134 000 - 201 000; Plein temps

Résumé du poste

Econo Foods in Johannesburg is seeking a Delivery Driver Assistant to support the delivery team by ensuring accurate and timely deliveries, presenting PODs for signature, and assisting with loading and unloading at customer sites.

You will help verify payments when applicable, maintain neat delivery documentation, and support inventory accuracy, safety compliance, and positive customer interactions across daily routes.

Qualifications

• Experience in customer-facing roles is a plus.
• Clean driving record and knowledge of local area.
• Ability to read maps and use GPS for efficient routing.

Responsabilités

• Assist driver in transporting and delivering products to customer locations, ensuring accuracy and timeliness.
• Present POD documents to customers and collect signatures, recording delivery details.
• Assist with invoice corrections and verify payments according to procedures.
• Help load and unload products, ensuring safe handling.
• Interact with customers professionally to enhance satisfaction.
• Support route planning and navigation to optimize delivery efficiency.
• Maintain inventory records and report stock discrepancies.
• Keep cab clean and maintain delivery documentation for records.

Connaissances

Customer service

Valid driver's license

Map/GPS navigation

Formation

High school diploma

Outils

GPS device

Description du poste

Econo Foods in Johannesburg is seeking a Delivery Driver Assistant to support the delivery team by ensuring accurate and timely deliveries, presenting PODs for signature, and assisting with loading and unloading at customer sites.

You will help verify payments when applicable, maintain neat delivery documentation, and support inventory accuracy, safety compliance, and positive customer interactions across daily routes.