Delivery Coordinator

Placements24; East London; Hybrid; ZAR 260,000 - 400,000; Full time

Benefits offered by this job

Hybrid work arrangement

Health and wellness benefits

Paid time off

Career development

Job summary

Placements24 in South Africa seeks a proactive Delivery Coordinator for Queenstown. Hybrid role balancing on-site and remote admin, overseeing daily delivery operations, coordinating a driver team, and optimizing routes to improve on-time performance and customer satisfaction.

You will monitor progress, address delays, train new drivers, maintain records, and generate performance reports. The role requires logistics experience, strong organization, and excellent communication with drivers and

Qualifications

• Experience in logistics or dispatch with supervisory responsibilities.
• Familiarity with the Queenstown area is advantageous.
• Strong organizational, multitasking, and problem-solving skills.
• Ability to work effectively in both an office setting and remotely.
• Good communication and interpersonal skills.

Responsibilities

• Coordinate and manage daily delivery schedules and driver assignments to ensure timely completion of routes.
• Monitor delivery progress, track shipments, and proactively address any delays or issues.
• Communicate effectively with drivers, customers, and internal stakeholders to provide updates and resolve inquiries.
• Assist in training new drivers and ensuring compliance with company policies and safety standards.
• Maintain accurate delivery records and prepare reports on operational performance.

Skills

Logistics coordination

Supervisory experience

Driver dispatch

Communication skills

Problem solving

Job description

About the Role

Our client is looking for a proactive and organized Delivery Coordinator to join their team in Queenstown . This hybrid role involves overseeing daily delivery operations, managing a team of drivers, and ensuring efficient route planning while maintaining a balance between on-site presence and remote administrative tasks. You will play a crucial role in optimizing delivery schedules, resolving logistical challenges, and ensuring customer satisfaction within the Queenstown service area. This position offers a dynamic work environment and the chance to contribute significantly to our logistics success.

Key Responsibilities

• Coordinate and manage daily delivery schedules and driver assignments to ensure timely completion of routes.
• Monitor delivery progress, track shipments, and proactively address any delays or issues.
• Communicate effectively with drivers, customers, and internal stakeholders to provide updates and resolve inquiries.
• Assist in training new drivers and ensuring compliance with company policies and safety standards.
• Maintain accurate delivery records and prepare reports on operational performance.

Requirements

• Previous experience in logistics, dispatch, or a related field, with supervisory or coordination responsibilities.
• Familiarity with the Queenstown area and surrounding regions is advantageous.
• Strong organizational, multitasking, and problem-solving skills.
• Ability to work effectively in both an office setting and remotely.
• Good communication and interpersonal skills.

Benefits

• Competitive annual salary.
• Hybrid work arrangement offering flexibility.
• Health and wellness benefits.
• Paid time off and public holidays.
• Opportunities for professional development and career advancement.