Deli Manager

Profile Personnel; East London; On-site; ZAR 25,000 - 40,000; Full time

Job summary

Profile Personnel is seeking an experienced Deli Manager in East London to oversee the operations of the deli department in a fast-paced retail environment. The role includes managing staff, ensuring high customer service standards, maintaining food safety compliance, and managing financial performance. Candidates must have FMCG deli experience, strong leadership skills, and excellent interpersonal skills. The position offers the opportunity to lead a dynamic team and ensure exceptional service in the deli department.

Qualifications

• Minimum 3+ years’ experience in a similar role.
• Relevant chef or catering experience required.
• Strong customer-focused interpersonal skills.

Responsibilities

• Oversee daily operations of the deli department.
• Manage staff schedules and performance.
• Ensure high customer service standards.

Skills

FMCG deli experience

Leadership skills

Customer service skills

Organisational ability

Problem-solving skills

Job description

We are seeking an experienced and hands‑on Deli Manager to oversee the daily operations of our deli department within a fast‑paced retail environment.

Key Responsibilities

Staff Management

• Plan and manage staff schedules to ensure optimal coverage
• Lead, motivate, and develop team members
• Monitor performance and address disciplinary matters

Customer Service

• Deliver exceptional customer service and resolve queries or complaints
• Ensure consistently high service standards

Food Preparation & Safety

• Oversee preparation and presentation of deli products
• Ensure strict adherence to food safety and hygiene standards
• Manage stock levels, ordering, and minimise waste

Financial & Operational Management

• Manage budgets, control costs, and maximise profitability
• Analyse sales and implement growth strategies
• Maintain attractive product displays
• Ensure deli equipment is properly maintained

Marketing & Promotions

• Implement promotions and merchandising initiatives
• Support local customer engagement efforts

Minimum Requirements

• FMCG deli experience (essential)
• Relevant chef/catering experience
• Minimum 3+ years’ experience in a similar role
• Strong leadership and team management skills
• Customer-focused with excellent interpersonal skills
• Strong organisational and multitasking ability
• Good knowledge of food safety regulations
• Strong problem‑solving skills

Please note that only shortlisted candidates will be contacted. Should you not receive a response within 14 days, kindly consider your application unsuccessful.

Your CV will be retained on our database for future opportunities that may match your profile. Candidates are also welcome to submit their CVs directly to or register on our website at for consideration for future roles.