Debtors Recon Clerk

Shoprite Group of Companies; Wes-Kaap; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Shoprite Group of Companies is hiring a Debtors Recon Clerk to process debtor recon transactions, reconcile accounts, and maintain records with routine administrative support for the finance function. You will handle ageing analysis, follow up on overdue balances, and resolve debtor queries within established timelines.

The role requires Matric and finance-related certification is preferred, with 1–2 years of debtors or clerical experience. Proficiency in Excel and ERP systems is essential.

Qualifications

• Grade 12 / Matric is essential.
• Relevant certificate in Finance, Accounting or Bookkeeping is preferred.
• 1-2 years' experience in debtors administration or similar clerical role preferred.
• Basic working knowledge of debtor accounts, reconciliations and journals.

Responsibilities

• Process debtor transactions within required timelines and payment terms.
• Capture journals and supporting information per procedures.
• Check records for completeness and accuracy; report discrepancies.
• File and maintain records for audit and reporting purposes.
• Maintain accurate debtor account records and reconcile balances.
• Allocate payments, journals, credits, and adjustments to accounts.
• Identify differences, correct routine errors, and refer unresolved matters.
• Review ageing reports and identify overdue balances for follow-up.
• Contact debtors regarding outstanding balances per procedures.
• Refer disputed balances to relevant person for action.
• Respond to routine debtor queries; check information to resolve queries.
• Liaise with stakeholders to obtain information and resolve routine debtor matters.
• Prepare and distribute debtor statements, reconciliations and supporting information.
• Assist with debtor reports, ageing analysis and month-end reconciliations.
• Provide records for audit and period-end activities.

Skills

Debtors administration

Finance processing

Customer service

Telephone etiquette

Excel

Office suite

Education

Grade 12 / Matric

Finance certificate

Tools

ERP system

Accounting software

Job description

The purpose of the Debtors Recon Clerk is to process debtor recon transactions, reconcile accounts, maintain accurate records and follow up on outstanding balances. The role provides routine administrative support to the finance function and assists with debtor queries in line with established procedures and timelines.

What you'll do

Transaction Processing and Reconciliation

• Process debtor transactions accurately within required timelines and payment terms.
• Capture journals and supporting information in accordance with established procedures.
• Check transaction records for completeness and accuracy and report discrepancies.
• File and maintain supporting records for control, audit and reporting purposes.

Debtor Account Administration

• Maintain accurate debtor account records and reconcile account balances.
• Allocate payments, journals, credits and adjustments to the correct accounts.
• Identify account differences, correct routine errors and refer unresolved matters for assistance.

Collections and Age Analysis

• Review ageing reports and identify overdue balances for follow-up.
• Contact debtors regarding outstanding balances in line with agreed procedures.
• Refer disputed or long‑outstanding balances to the relevant person for action.

Query Resolution and Stakeholder Liaison

• Respond to routine debtor account queries within agreed turnaround times.
• Check account information, supporting documents and transaction history to assist with query resolution.
• Liaise with relevant stakeholders to obtain information and resolve routine debtor matters.

Reporting and Period‑End Support

• Prepare and distribute debtor statements, reconciliations and supporting information.
• Assist with debtor reports, ageing analysis and month‑end reconciliations.
• Provide records and supporting documents for audit and period‑end activities.

What you bring

• Grade 12 / Matric - essential.
• Relevant certificate in Finance, Accounting or Bookkeeping - preferred.
• 1-2 years' experience in debtors administration, finance processing or a similar clerical role - preferred.
• Basic working knowledge of debtor accounts, reconciliations, journals and payment allocations.
• Basic knowledge of customer service and telephone etiquette.
• Computer literacy in Microsoft Office, including Excel - essential.
• Experience using an accounting or enterprise resource planning system - preferred.

Policy

Our Group is committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.

We are committed to Employment Equity when recruiting internally and externally.

Please take note that by responding to this application and providing your personal information, you confirm your express and informed consent for Shoprite Checkers (Pty) Ltd and all its subsidiaries and affiliates companies to process your personal information for the Company to consider your application for this position. All Personal Information which you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period.

If you don't hear from us within 14 days, please consider your application unsuccessful.Any personal information collected as part of your application will be destroyed, securely, in accordance with South African legislation.