Debtors Clerk

Human Destiny Executive Search and Recruitment; Alberton; On-site; ZAR 335,000 - 446,000; Full time

Job summary

Human Destiny Executive Search and Recruitment is seeking an experienced Debtors/Accounts Receivable professional in Alberton. The role covers the full AR cycle from billing to collections, maintaining the customer ledger and performing reconciliations.

You will monitor ageing, follow up on overdue accounts, and liaise with customers and internal teams to resolve queries and discrepancies. Strong Excel skills are essential.

Qualifications

• Minimum 3 years’ experience in Debtors, Accounts Receivable, Credit Control or a similar role.
• No specific qualification required; relevant practical accounting knowledge is essential.
• Strong numerical, analytical and problem-solving ability.
• High level of accuracy and confidentiality when dealing with financial information.

Responsibilities

• Manage full debtors/accounts receivable cycle from billing to collections and reconciliations.
• Maintain the customer ledger with accurate invoices, receipts and adjustments.
• Perform daily and monthly customer account reconciliations and resolve discrepancies.
• Monitor debtors ageing and follow up on overdue accounts to meet targets.
• Drive collection of current and long-outstanding debt, including complex accounts.
• Resolve invoice queries, disputes and payment delays with customers and internal teams.
• Process credit notes and account adjustments with proper approvals.
• Prepare and distribute customer statements, invoices and supporting documents.
• Assist with month-end processes, reconciliations and audit requirements.
• Maintain debtor records and support schedules for management reporting.

Tools

MS Excel

Job description

Minimum Experience: Minimum 3 years’ experience in a similar Debtors, Accounts Receivable, Credit Control or Financial Administration role

Qualification: No specific qualification required; relevant practical experience and accounting knowledge are essential.

Key Responsibilities:

• Manage the full debtors/accounts receivable cycle, from billing and invoicing through to collections, payment allocation and account reconciliation.
• Maintain the customer ledger, ensuring all transactions, invoices, receipts, credit notes and adjustments are accurately processed.
• Perform daily and monthly customer account reconciliations, investigating and resolving discrepancies, unallocated payments and outstanding balances.
• Monitor the debtors ageing and proactively follow up on overdue accounts to ensure collection targets are achieved.
• Drive the collection of current and long-outstanding debt, including complex accounts and accounts requiring extensive reconciliation.
• Liaise directly with customers and internal stakeholders to resolve invoice queries, disputes, pricing discrepancies and payment delays.
• Process credit notes and account adjustments, ensuring appropriate approvals and supporting documentation are in place.
• Prepare and distribute customer statements, invoices, reconciliations and supporting documentation as required.
• Investigate and clear allocation discrepancies and historical outstanding items on customer accounts.
• Assist with the administration and monitoring of credit limits and credit holds, ensuring company credit policies are consistently applied.
• Prepare and maintain debtors ageing reports, collection reports, sales ledger reports and other management information.
• Review billing and sales information to identify errors, variances or trends that could impact collections and debtor balances.
• Ensure invoices are raised accurately and timeously, working closely with Operations, Sales and other relevant departments.
• Maintain accurate debtor records and supporting documentation to ensure the function remains audit-ready and compliant.
• Assist with month-end and year-end processes, including debtor reconciliations, journals, schedules and supporting documentation.
• Assist with external and internal audit requirements, providing accurate reconciliations, financial records and supporting schedules when required.
• Perform relevant general ledger and balance sheet reconciliations relating to debtors and investigate discrepancies.
• Assist with the preparation of monthly financial and management reports, providing accurate debtor and collection information.
• Work closely with the wider Finance team and provide support on accounts payable, general accounting and reconciliation activities when required.
• Maintain accurate financial records, including invoices, purchase orders, receipts, payment documentation and other supporting records.
• Utilise accounting systems and MS Excel to process transactions, perform reconciliations, analyse outstanding debt and generate reports.
• Identify opportunities to improve billing, reconciliation, collection and reporting processes, contributing to greater efficiency and accuracy.
• Ensure all debtor transactions, reconciliations and reporting are completed accurately and within prescribed deadlines.
• Provide management with accurate and timely feedback on outstanding debt, collection progress, disputes, account risks and problem accounts.
• Minimum 3 years' relevant experience in Debtors, Accounts Receivable, Credit Control or a similar financial administration role.
• Strong understanding of the full debtors and collections cycle.
• Proven experience in customer account reconciliations and resolving discrepancies.
• Strong collections and follow-up skills, with the ability to deal confidently with customers regarding outstanding accounts.
• Experience dealing with high-value, complex or long-outstanding debtor accounts.
• Strong numerical, analytical and problem-solving ability.
• High level of accuracy and attention to detail.
• Good understanding of general ledger and balance sheet reconciliations.
• Good working knowledge of accounting systems and MS Excel.
• Strong communication and stakeholder-management skills.
• Ability to work independently, prioritise a high-volume workload and meet deadlines.
• Proactive approach to identifying and resolving financial discrepancies.
• Strong integrity and confidentiality when dealing with financial information.

Salary: R30-40k C.T.C. p/m dependent on experience