Data Analyst III

LexisNexis; Johannesburg; On-site; ZAR 420,000 - 660,000; Full time

Job summary

LexisNexis Legal & Professional seeks an Automation & Data Governance Specialist – Sales to optimize sales processes and ensure data integrity across systems. You will bridge Sales, IT, Marketing, and Compliance to implement automated CRM workflows and enforce data standards.

The ideal candidate has strong CRM experience, process improvements, and knowledge of data governance and privacy regulations to support accurate forecasting and risk management.

Qualifications

• Bachelor’s degree in business, Information Systems, Data Management, or related field.
• 3–5+ years of experience in Sales Operations, Revenue Operations, or CRM Administration.
• Strong experience with CRM platforms (e.g., Salesforce, Dynamics, HubSpot).
• Experience designing automation workflows and process improvements.
• Knowledge of data governance frameworks and data quality management.
• Understanding of privacy and data protection regulations.

Responsibilities

• Design, build, and maintain automated workflows within CRM systems.
• Automate lead routing, opportunity management, and follow-up processes.
• Reduce manual data entry through system integrations.
• Optimize sales funnel tracking and forecasting processes.
• Partner with Sales Leadership to improve pipeline visibility and reporting accuracy.
• Establish and maintain data standards, definitions, and naming conventions.
• Develop and enforce data validation rules and required fields.
• Monitor and improve data quality (deduplication, cleansing, normalization).
• Maintain CRM data integrity and audit trails.
• Manage user roles, permissions, and access controls.
• Ensure compliance with applicable data protection regulations (e.g., GDPR, POPIA, CCPA).
• Implement consent tracking and data retention policies.
• Conduct periodic data audits and support internal/external audits.
• Maintain documentation for governance frameworks and policies.
• Develop dashboards and executive-level sales performance reports.
• Analyze pipeline health and conversion metrics; support territory planning and quota modeling.

Skills

CRM platforms

Process optimization

Data governance

Data quality management

Privacy regulations

Education

Bachelor’s degree in Business, Information Systems, Data Management, or related field

Tools

Salesforce

Dynamics

HubSpot

Job description

About Our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (www.relx.com), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles (https://stories.relx.com/responsible-ai-principles/index.html).

About The Role

The Automation & Data Governance Specialist – Sales is responsible for optimizing sales processes through automation while ensuring the integrity, security, and compliance of sales data across all systems. This role serves as the bridge between Sales, IT, Marketing, and Compliance, ensuring that sales technologies operate efficiently and that data is accurate, standardized, and governed according to company and regulatory requirements. The ideal candidate combines strong CRM expertise, process optimization skills, and a deep understanding of data governance principles.

Responsibilities

• Sales Automation & Process Optimization
• Design, build, and maintain automated workflows within CRM and related sales systems
• Automate lead routing, opportunity management, and follow-up processes
• Reduce manual data entry through system integrations
• Optimize sales funnel tracking and forecasting processes
• Partner with Sales Leadership to improve pipeline visibility and reporting accuracy
• Data Governance & Quality Management
• Establish and maintain data standards, definitions, and naming conventions
• Develop and enforce data validation rules and required fields
• Monitor and improve data quality (deduplication, cleansing, normalization)
• Maintain CRM data integrity and audit trails
• Manage user roles, permissions, and access controls
• Compliance & Risk Management
• Ensure compliance with applicable data protection regulations (e.g., GDPR, POPIA, CCPA)
• Implement consent tracking and data retention policies
• Conduct periodic data audits
• Support internal and external audit requirements
• Maintain documentation for governance frameworks and policies
• Reporting & Analytics
• Develop dashboards and executive-level sales performance reports
• Analyze pipeline health and conversion metrics
• Support territory planning, quota modeling, and performance tracking
• Provide insights to drive data-driven decision-making

Requirements

• Bachelor’s degree in business, Information Systems, Data Management, or related field
• 3–5+ years of experience in Sales Operations, Revenue Operations, or CRM Administration
• Strong experience with CRM platforms (e.g., Salesforce, Dynamics, HubSpot)
• Experience designing automation workflows and process improvements
• Knowledge of data governance frameworks and data quality management
• Understanding of privacy and data protection regulations

We welcome candidates from all backgrounds to apply and join our inclusive and diverse team. We value different perspectives and believe they contribute to our success.

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working Pattern

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

About The Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits.

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