Customer Service Associate (Settlements) - Cape Town

Akilconnect; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Akilconnect in Cape Town is seeking a meticulous Customer Service Associate (Settlements) to join its South African team. The role focuses on accurate settlements processing and ensuring client satisfaction.

You will work closely with regulatory requirements and industry standards to maintain compliance and deliver reliable service to clients in a dynamic financial environment.

Responsibilities

• Provide detail-oriented, client-focused service in settlements.
• Have knowledge of FSCA regulations and the South African financial regulatory environment.

Job description

Customer Service Associate (Settlements) - Cape Town

With a strong presence in multiple jurisdictions, including the South African market, they are committed to transparency, innovation, and exceptional client service.

Our client is seeking a detail‑oriented, client‑focused Customer Service Associate (Settlements) to join the South African team in Cape Town.

Responsibilities

• Provide detail‑oriented, client‑focused service in settlements.
• Have knowledge of FSCA regulations and the South African financial regulatory environment.