Customer Relations Consultant

International Hotel School (Official); Ballito; On-site; ZAR 180,000 - 240,000; Full time

Job summary

International Hotel School (Official) in Ballito invites applications for a Customer Relations Consultant to drive student acquisition through strategic engagement and to represent our brand in the market.

You will execute external marketing initiatives, grow referral networks, and champion brand initiatives to strengthen our presence and support student success.

Qualifications

• Experience in a customer experience and marketing environment.
• Background in hospitality or education industries is beneficial.
• Tertiary qualification in PR, Marketing, or a related field is advantageous.
• Active on social media with a strong online presence.

Responsibilities

• Execute external marketing initiatives to promote our programs and services.
• Manage and grow referral networks (both internal and external).
• Champion brand initiatives to strengthen our presence and reputation.

Skills

Communication skills

Interpersonal skills

Social media presence

Education

PR/Marketing degree or related field

Job description

New campus,New opportunities,New careers

We are preparing to open our new campus in 2028,and we’re looking for talented people who want to grow with us.

Think you could be a part of what we’re building?

International Hotel School is seeking a dynamic Customer Relations Consultant to join our team at the North Coast Campus. This role is pivotal in representing our brand in the marketplace and driving student acquisition through strategic engagement.

Key Responsibilities

• Execute external marketing initiatives to promote our programs and services.
• Manage and grow referral networks (both internal and external).
• Champion brand initiatives to strengthen our presence and reputation.

Ideal Candidate

• Strong communication and interpersonal skills.
• Ability to build relationships and influence stakeholders.
• Passion for education and student success.

Requirements

• Experience in a customer experience and marketing environment.
• Background in hospitality or education industries is beneficial.
• Tertiary qualification in PR, Marketing, or a related field is advantageous.
• Active on social media with a strong online presence.

If you are enthusiastic about marketing, relationship-building, and making a positive impact in education, we'd love to hear from you!