Customer-Focused Cashier & POS Specialist

Pivot Services; Midrand; On-site; ZAR 100,000 - 156,000; Full time

Job summary

Dis-Chem Pharmacies Limited in Midrand, Gauteng seeks a customer service-oriented professional to uphold store policies, build strong customer relationships, and relay feedback to management. You will stay informed about sales and promotions and ensure risk-free interactions.

The role emphasizes cash flow responsibility, adherence to 5-star communication principles, and accurate processing of purchases, refunds, and price changes under supervision.

Responsibilities

• Adhere to Dis-Chem’s customer service policies and procedures
• Establish a professional relationship with customers
• Report customer complaints and compliments to the Frontline Supervisor, or store management
• Be aware of current sales and promotions
• Ensure colleagues and customers are not exposed to any risk
• Carry out and manage Dis-Chem 5 star communication principles
• Be responsible for cash flow
• Ensure all line voids and price changes are approved and signed off by the supervisor
• Exchange merchandise for customers and accept returned goods by customers when authorised to do so
• Transact all purchases – receive and process all orders

Job description

Dis-Chem Pharmacies Limited in Midrand, Gauteng seeks a customer service-oriented professional to uphold store policies, build strong customer relationships, and relay feedback to management. You will stay informed about sales and promotions and ensure risk-free interactions.

The role emphasizes cash flow responsibility, adherence to 5-star communication principles, and accurate processing of purchases, refunds, and price changes under supervision.