Crypto Exchange Operations Manager

Placements24; Welkom; On-site; ZAR 1,200,000 - 1,800,000; Full time

Job summary

Placements24 is seeking a Crypto Exchange Operations Manager to lead day-to-day activities at its Welkom-based exchange platform in South Africa. You will supervise trading systems, customer support, compliance, and risk management to ensure a secure and efficient user experience.

The role involves coordinating cross-functional teams, optimizing onboarding, and collaborating with tech to implement system improvements while ensuring adherence to local and international regulations governing

Job description

About the Role

Our client, a rapidly expanding cryptocurrency exchange platform, is seeking a dedicated and experienced Crypto Exchange Operations Manager to join their team in Welkom. This role is central to ensuring the smooth, efficient, and secure operation of the exchange's day-to-day activities. You will oversee critical functions including trading systems, customer support, compliance, and risk management, ensuring a seamless experience for users. This is an exceptional opportunity to contribute to a fast-growing industry and play a key role in a company that is at the forefront of digital asset innovation. We aim to build a robust and user-friendly platform for the crypto community.

Key Responsibilities

• Oversee the daily operations of the cryptocurrency exchange, ensuring uptime and performance of trading systems.
• Manage and coordinate teams responsible for customer support, risk management, and compliance.
• Implement and enforce operational policies and procedures to maintain security and regulatory adherence.
• Monitor market activity, trading volumes, and liquidity to identify and address potential issues.
• Develop and optimize processes for onboarding new users, managing deposits and withdrawals.
• Collaborate with the technology team to identify and implement system enhancements and new features.
• Ensure compliance with all relevant local and international regulations pertaining to cryptocurrency exchanges.
• Manage relationships with key service providers, including liquidity providers and