Crypto Exchange Operations Manager

Placements24; Upington; On-site; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonuses

Health benefits

Professional development

Leadership role in Upington

Job summary

Placements24 is seeking an experienced Crypto Exchange Operations Manager to oversee day-to-day operations of a cryptocurrency exchange in Upington. You will lead a team to ensure secure, reliable trading systems, strong customer support, and strict regulatory compliance.

This leadership role shapes operational excellence within a growing digital asset company and collaborates with technology and product teams to enhance platform features and user experience.

Qualifications

• Proven experience in operations management, preferably in financial services or crypto.
• Deep understanding of cryptocurrency markets and blockchain technology.
• Experience in leading teams and driving operational efficiency.
• Knowledge of regulatory compliance requirements in finance and crypto.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication and interpersonal abilities, with capacity to manage stakeholders effectively.

Responsibilities

• Manage and optimize the daily operations of the cryptocurrency exchange platform.
• Oversee trading systems, order matching engines, and liquidity management.
• Lead and mentor the customer support and operations teams, ensuring high service standards.
• Implement and enforce policies and procedures to ensure regulatory compliance and security.
• Monitor market trends and system performance, identifying and resolving operational issues promptly.
• Collaborate with the technology and product teams to enhance platform features and user experience.

Skills

Operations management

Cryptocurrency domain knowledge

Team leadership

Regulatory compliance

Stakeholder management

Analytical thinking

Education

Bachelor's degree in finance/IT/crypto

Job description

About the Role

Our client is seeking an experienced Crypto Exchange Operations Manager to oversee and manage the day-to-day operations of their cryptocurrency exchange platform in Upington . This role is crucial for ensuring the smooth, secure, and efficient functioning of trading systems, customer support, and regulatory compliance. You will lead a team dedicated to providing exceptional service and maintaining the integrity of the exchange in the fast‑paced crypto and blockchain industry. This is a key leadership position offering significant responsibility and the opportunity to shape operational excellence within a growing digital asset company based in the Northern Cape.

Key Responsibilities

• Manage and optimize the daily operations of the cryptocurrency exchange platform.
• Oversee trading systems, order matching engines, and liquidity management.
• Lead and mentor the customer support and operations teams, ensuring high service standards.
• Implement and enforce policies and procedures to ensure regulatory compliance and security.
• Monitor market trends and system performance, identifying and resolving operational issues promptly.
• Collaborate with the technology and product teams to enhance platform features and user experience.

Requirements

• Proven experience in operations management, preferably within the financial services or cryptocurrency exchange industry.
• Deep understanding of cryptocurrency markets, trading mechanisms, and blockchain technology.
• Experience in managing teams and driving operational efficiency.
• Knowledge of regulatory compliance requirements in the financial and crypto space.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication and interpersonal abilities, with the capacity to manage stakeholders effectively.

Benefits

• Competitive salary and performance-based bonuses.
• Opportunity to lead critical operations in the burgeoning crypto industry.
• Comprehensive health and wellness benefits.
• Professional development and training opportunities.
• Be a key player in a dynamic company located in Upington .