CRM Solutions Architect (Remote | South Africa)

Huble; Durban; On-site; ZAR 1,000,000 - 1,500,000; Full time

Benefits offered by this job

Remote work within country

Loadshedding support

Home office budget

IT Equipment (MacBook/Windows + mon)

Generous annual leave

Flexible schedule

Huble Swag

Medical Aid

Job summary

Huble in Durban, South Africa, a HubSpot and AI-driven marketing & creative consultancy, seeks a CRM Solutions Architect to design scalable solutions centered on HubSpot CRM.

You will integrate systems, architect data flows, and create adaptable architectures that align with clients' tech stacks and processes, collaborating with Development, Marketing, Sales, and Service teams to deliver high-impact projects.

Qualifications

• Strong architecture design for CRM ecosystems.
• Experience reading API docs and data models.
• Ability to lead integration projects end-to-end.
• Excellent English writing and communication skills.

Responsibilities

• Understand client requirements and design HubSpot-based solutions.
• Define architecture and project scope with cross-functional teams.
• Create documentation including requirements, functional specifications, and data models.
• Lead complex technology configuration projects and mentor junior team members.
• Conduct technology audits and provide recommendations for improvement.
• Define success metrics and reporting requirements for technology solutions.
• Stay up-to-date with the latest technology features and communicate changes internally and to clients.
• Assist with data migration projects and conduct quality assurance testing.
• Drive team certifications and provide technology training to internal staff.

Skills

HubSpot CRM

APIs

Data architecture

System integration

Technical documentation

English writing

Cross-functional

Big data

Education

Bachelors in CS/IS/Engineering

Tools

HubSpot

Salesforce

Microsoft Dynamics

Job description

Welcome to Huble , HubSpot's 2024 global partner of the year! We are a global HubSpot, AI, marketing & creative consultancy enabling mid-market and enterprise businesses move faster, adapt smarter, and innovate freely—by building their business around HubSpot's CRM. We believe in striking a balance between professionalism and being human.

As a CRM Solutions Architect, your primary responsibility is to design scalable, innovative solutions for clients, leveraging HubSpot CRM as a central component within a broader front-office ecosystem. This involves tasks such as integrating systems, architecting data flows, and creating adaptable solutions that align with clients' existing technology stacks and business processes.

We are looking for technical architects with a strong foundation in designing end-to-end solutions, whether your experience comes from CRM platforms like HubSpot, Salesforce or Microsoft Dynamics, or from broader system architecture roles. While experience in CRM systems is beneficial, it is not a requirement. What matters most is your ability to design effective architectures, develop data strategies, leverage APIs, and create seamless system integrations that address complex business challenges. Experience in crafting innovative solutions in smaller businesses or diverse technology environments is equally valuable.

You’ll collaborate with cross-functional teams, including Development, Marketing, Sales, and Service Consulting, to deliver high-impact projects. This includes crafting architecture diagrams, defining solution scopes, and creating essential documentation for implementation teams. You’ll also play a vital role in guiding clients through embracing cutting-edge technologies and processes.

Here are a few of the tasks you’ll get to work on

• Understand client requirements and design effective solutions using the HubSpot platform
• Collaborate with cross-functional teams to define architecture and scope of projects
• Create comprehensive documentation including requirements, functional specifications, and data models
• Lead complex technology configuration projects and mentor junior team members
• Conduct technology audits and provide recommendations for improvement
• Define success metrics and reporting requirements for technology solutions
• Stay up-to-date with the latest technology features and communicate changes internally and to clients
• Assist with data migration projects and conduct quality assurance testing
• Drive team certifications and provide technology training to internal staff

To excel in this role, you should have the following

• Experience with HubSpot or transferable expertise from other technology platforms or system architecture roles
• Relevant tertiary qualification (e.g. Computer Science, Information Systems, Industrial Engineering)
• Experience in a digital/technical agency/consultancy in a consulting/specialist role working with clients throughout the whole process (consulting, solution building, implementation and training)
• Extensive ability to read and understand and compile technical documentation (API documentation, ERD, functional specifications etc)
• Sound knowledge of big data
• Experience with integrating systems, leveraging APIs, or custom-built
• Excellent command of English, with exceptional writing and communication skills

These personal qualities are key to your success

• Innovative and driven by an entrepreneurial spirit
• Outstanding interpersonal skills, adept at working independently or collaboratively
• Emotionally intelligent and displaying maturity
• Exude enthusiasm and a deep passion for your work
• Possess an impeccable attention to detail and meticulousness
• Focused on delivering quality results at all times

As part of the remuneration package, you will receive the following

• Remote work -Enjoy the freedom of remote work within the country of employment
• Loadshedding support -We provide a power station to help you during load shedding
• Home office budget -Create your optimal workspace with a budget for a desk and chair
• IT Equipment -Choose between a MacBook or Windows laptop, plus a monitor and mouse
• Generous annual leave - Take advantage of 18 days of annual leave, plus 2 extra days for special occasions like your birthday
• Flexible schedule -We understand and accommodate your personal needs, whether it's for leisure or family commitments
• Huble Swag -Show off your Huble pride with our awesome swag
• Medical Aid -Get subsidized cover on your health related needs
• Video/Screening Call (20 min)
• 1st Interview (30 min)
• Take Home Assessment
• Presentation Interview (60 min)
• Final Interview (30 min)

Keen to Huble with us?

NB - Please note that candidates must have the legal right to work and current residency in South Africa.

Please note that we have not enlisted the help of external recruiters for this role. If contacted by someone outside of Huble who does not have the @hubledigital.com email domain, please inform us immediately. Thank you!