CRM & Automation Transformation Engineer

Hire Resolve; Cape Town; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary based on experience

Job summary

A leading technology firm in Cape Town is in search of a Digital Transformation Engineer. The ideal candidate will have 3-5 years of experience in IT or digital transformation and a strong background in configuring and integrating CRM systems and customer support platforms. Responsibilities include collaborating with stakeholders on digital initiatives, automating workflows, and providing technical support. Candidates should possess excellent communication and problem-solving skills, making this a great opportunity for professional growth.

Qualifications

• 3-5 years of experience in IT/digital transformation roles.
• Strong understanding of IT environments and cloud-based systems.
• Experience with API integration for linking different platforms.

Responsibilities

• Assist in the configuration and customization of systems.
• Collaborate with the IT Manager to execute initiatives on time.
• Automate processes and create custom workflows for efficiency.

Skills

CRM systems knowledge

Scripting languages proficiency (Python, JavaScript)

API integration experience

Problem-solving skills

Excellent communication skills

Flexible & collaborative

Education

Degree or diploma/certification in relevant field

Tools

CRM platforms (e.g., Zoho, Salesforce)

Job description

A leading technology firm in Cape Town is in search of a Digital Transformation Engineer. The ideal candidate will have 3-5 years of experience in IT or digital transformation and a strong background in configuring and integrating CRM systems and customer support platforms. Responsibilities include collaborating with stakeholders on digital initiatives, automating workflows, and providing technical support. Candidates should possess excellent communication and problem-solving skills, making this a great opportunity for professional growth.