CRM Administrator & Analytics Specialist

Daisy Business Solutions; Gqeberha; On-site; ZAR 300,000 - 480,000; Full time

Job summary

Daisy Business Solutions in Gqeberha is seeking a skilled CRM Administrator to manage and improve the CRM system. In this role, you will oversee daily operations, collaborate with teams, and ensure data integrity and user support.

The ideal candidate has Matric, proven CRM experience, and advanced skills in SQL and Microsoft Excel. This position offers a chance to contribute to a developing system and work within a dynamic team.

Qualifications

• Must have Matric.
• Proven experience as a CRM Administrator or similar role.
• Solid knowledge of database structure and systems like SQL.
• Advanced proficiency in Microsoft Excel for data analysis.
• Deep understanding of CRM & ERP Systems (minimum 5 years' experience).

Responsibilities

• Oversee day-to-day operation of the CRM system.
• Collaborate with teams to resolve CRM system issues.
• Create and maintain CRM reports for insights.
• Monitor and improve data quality in the CRM.
• Develop and deliver CRM training programs for users.

Skills

Data Analysis

CRM System Administration

Communication

Problem Solving

Attention to Detail

Education

Matric

Bachelor's degree in relevant field

Tools

SQL

Microsoft Excel

Sage

Job description

Daisy Business Solutions in Gqeberha is seeking a skilled CRM Administrator to manage and improve the CRM system. In this role, you will oversee daily operations, collaborate with teams, and ensure data integrity and user support.

The ideal candidate has Matric, proven CRM experience, and advanced skills in SQL and Microsoft Excel. This position offers a chance to contribute to a developing system and work within a dynamic team.