Creditors Manager

Durbanville Classifieds; Durbanville; On-site; ZAR 780,000 - 980,000; Full time

Job summary

Qetello Holdings in Durbanville seeks an experienced Transporter Creditors Manager to lead the Transporter Creditors Department within the Finance team. The role focuses on accurate creditor processing, reconciliations, payments, POD management and query resolution.

Ideal candidates have credit/ AP leadership experience in transport/logistics and a strong background in financial controls and process improvements. Durbanville-based role with hands-on leadership.

Qualifications

• Matric / Grade 12 – essential.
• Proven experience in creditors / accounts payable or finance management with team leadership – essential.
• Strong creditor reconciliations and payment processing experience.
• Experience working with ERP systems and high-volume creditors environments.

Responsibilities

• Lead and manage the Transporter Creditors Department to achieve objectives.
• Oversee daily workflow, allocate responsibilities, and ensure accuracy.
• Maintain reconciliations, process payments, and POD management.
• Build relationships with transporters and service providers.
• Provide reporting to Finance Manager and monitor team performance.

Skills

People leadership

Creditors & AP management

Process improvement

Education

Bachelor's degree or relevant tertiary qualification

Tools

Microsoft Excel

Acumatica

Job description

Introduction

Qetello Holdings is recruiting on behalf of our client for an experienced Transporter Creditors Manager to join their Finance team based in Durbanville.

This is an excellent opportunity for an experienced Creditors Manager, Accounts Payable Manager or Finance Team Leader who has strong creditors experience and enjoys leading people, improving processes and building effective supplier and transporter relationships.

The successful candidate will take overall responsibility for the day-to-day management of the Transporter Creditors Department, ensuring accurate and timely creditor processing, reconciliations, payments, POD management and query resolution.

This is a hands-on management position requiring a strong combination of financial control, people leadership, stakeholder management and process improvement.

Candidates with previous experience within the transport, logistics, freight, supply chain or high-volume creditors environment will be particularly well suited to this opportunity.

Duties & Responsibilities

Creditors Department Management

• Lead and manage the Transporter Creditors Department and ensure departmental objectives are achieved.
• Manage the daily workflow and allocation of responsibilities across the team.
• Maintain high standards of accuracy, productivity and service delivery.
• Create an approachable and supportive working environment that encourages open communication and accountability.
• Work collaboratively with the other Creditors Manager and Finance leadership team.
• Effectively manage a team with different personalities, experience levels and development needs.

People Management & Team Development

• Manage the ongoing performance of employees within the department.
• Conduct performance discussions and implement appropriate development plans where required.
• Identify training requirements and provide additional support to employees who require development.
• Participate in the recruitment and onboarding of new team members.
• Manage disciplinary and performance-related processes where necessary.
• Facilitate the appropriate handling of grievances and workplace conflict, escalating matters to HR where required.
• Conduct regular check-ins with new employees and ensure successful integration into the department.

Financial & Creditor Management

• Review and approve monthly creditor reconciliations.
• Ensure transporter accounts are accurately reconciled and outstanding items are investigated.
• Review creditor balances, outstanding queries and supporting documentation.
• Upload approved payments onto the accounting system.
• Verify payment amounts, banking details and payment references before final processing.
• Maintain strong financial controls to reduce the risk of incorrect, duplicate or fraudulent payments.
• Ensure creditor transactions are processed accurately and within agreed deadlines.

Transporter Relationship Management

• Build and maintain professional relationships with transporters and service providers.
• Maintain regular communication with transporters regarding accounts, outstanding documentation and queries.
• Oversee the financial onboarding of new transporters.
• Arrange meetings relating to new or amended Standard Operating Procedures (SOPs).
• Conduct quarterly or ad hoc meetings with transporters where necessary to proactively address outstanding matters.
• Ensure transporter emails and account queries are responded to within acceptable turnaround times.
• Escalate persistent transporter issues where appropriate.

POD & Query Management

• Maintain oversight of outstanding Proof of Delivery (POD) documentation and creditor queries.
• Ensure accurate running logs are maintained for outstanding PODs and queries per transporter.
• Monitor outstanding query volumes and ensure these remain at manageable levels.
• Escalate persistent non-compliance or unresolved transporter matters.
• Oversee the end-to-end resolution of creditor and transporter queries.
• Ensure designated query-resolution time is effectively utilised by the team.
• Identify recurring problems and implement measures to prevent repeat queries.

Reporting

• Provide regular reporting to the Finance Manager regarding:
  • Outstanding transporter queries
  • POD matters
  • Team performance
  • Staffing matters
  • New employee progress
  • High-risk or unresolved creditor issues
• Escalate material financial, operational or transporter concerns promptly.
• Respond timeously to Finance Manager requests, query listings and departmental reporting requirements.

Compliance & Risk Management

• Ensure compliance with company policies, accounting procedures and relevant financial controls.
• Maintain appropriate controls around creditor processing and payments.
• Identify and mitigate risks relating to:
  • Duplicate payments
  • Incorrect payments
  • Fraud
  • Processing errors
  • Outstanding documentation
  • Unresolved creditor balances
• Maintain appropriate supporting documentation and audit trails.
• Promote sound governance and accountability throughout the creditors function.

Process Improvement

• Take ownership of Transporter Creditors processes and ensure procedures are consistently followed.
• Identify inefficiencies and recommend practical process improvements.
• Drive improvements in turnaround times, query management and reconciliation processes.
• Identify opportunities for automation and technology integration.
• Assist in improving workflows, controls and reporting within the creditors environment.
• Remain informed of relevant best practices relating to accounts payable, creditors and transport finance administration.

Desired Experience & Qualification

Minimum Requirements

• Matric / Grade 12 – essential.
• Proven experience within a Creditors, Accounts Payable or Finance management/team leadership position – essential.
• Strong practical experience with creditor reconciliations and payment processing – essential.
• Demonstrated experience managing, supervising or leading a finance/creditors team.
• Strong working knowledge of Microsoft Office, particularly Microsoft Excel.
• Experience working with accounting or ERP systems.
• Ability to manage large volumes of transactions, queries and reconciliations.
• Strong understanding of financial controls and accounts payable processes.

Advantageous Requirements

• Bachelor's degree or relevant tertiary qualification in:
  • Finance
  • Accounting
  • Business Administration
  • Financial Management
  • or a related field.
• Previous experience within the transport, logistics, freight or supply chain industry.
• Experience managing transporter or supplier accounts.
• Experience working with Acumatica or a similar ERP/accounting system.
• Experience within a high-volume creditors or accounts payable environment.

Interested?

If you are an experienced Creditors Manager, Accounts Payable Manager, Creditors Team Leader or Finance Supervisor looking for your next career opportunity in the transport and logistics industry, we would like to hear from you.

Please send your updated CV to [e-mail] and clearly indicate your experience in creditors management, reconciliations, team leadership and high-volume accounts payable environments.

Subject line: Transporter Creditors Manager – Durbanville

Qetello Holdings reserves the right to only contact candidates who meet the minimum requirements of the position.