Credit Operations & Governance Specialist

Nedbank; Johannesburg; On-site; ZAR 450,000 - 580,000; Full time

Job summary

Nedbank is seeking a Credit Support Manager who operates as an individual contributor to deliver high-quality administrative and operational coordination across the credit environment. The role ensures governance alignment, accurate decision-making, and smooth credit operations, without people management responsibilities.

The position focuses on documentation excellence, workflow precision, and professional communication with senior stakeholders.

Qualifications

• 3+ years’ experience in a banking, credit, or governance-aligned environment with accuracy-driven workflows.
• Demonstrated capability in high-volume administrative operations with multiple tasks and tight deadlines.
• Strong organisational and coordination skills managing diaries, meetings, schedules and action logs.
• Excellent written and verbal communication, drafting minutes and engaging with senior stakeholders.
• Solid understanding of governance processes, policy requirements, and internal controls.

Responsibilities

• Operational Delivery: Execute daily credit support activities with accuracy and attention to detail.
• Meeting & Workflow Coordination: Coordinate diaries, meetings, agendas, minutes and action items.
• Stakeholder Engagement: Serve as a reliable point of contact for governance teams, clusters, group risk and executives.
• Governance, Compliance & Quality Assurance: Ensure outputs adhere to governance frameworks and regulatory expectations; support audits and maintain confidentiality.

Skills

Client service management

Business administration

Governance, risk & controls

Communication strategies

Policy & procedural knowledge

Driving innovation

Business acumen

Customer focus

Decision making

Building customer relationships

Tools

Microsoft Office

Job description

Nedbank is seeking a Credit Support Manager who operates as an individual contributor to deliver high-quality administrative and operational coordination across the credit environment. The role ensures governance alignment, accurate decision-making, and smooth credit operations, without people management responsibilities.

The position focuses on documentation excellence, workflow precision, and professional communication with senior stakeholders.