Manager: Credit Governance

Nedbank; Johannesburg; On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

Nedbank is seeking a Manager: Credit Governance to lead the cluster’s governance framework, coordinating senior governance forums and ensuring policy alignment across the credit lifecycle. You will interpret proposals, impairments, and risk indicators to produce executive-ready outputs with audit-ready evidence.

In a fast-paced, collaborative environment, you will drive MIS insights, track governance actions, and support improvements to governance processes, ensuring regulatory compliance and

Qualifications

• Minimum 5+ years’ practical experience in credit, including exposure to credit risk, lending lifecycle, credit management or portfolio monitoring.
• Experience in structured governance environments with committee coordination or support.
• Ability to interpret credit policies, proposals, impairments and risk indicators and deliver governance outputs.

Responsibilities

• Maintain and improve the cluster’s credit governance framework and alignment of policies, charters and standards.
• Coordinate governance infrastructure: master diaries, meeting calendars, quorums, deadlines and quality assurance of packs.
• Prepare concise minutes and action logs with timely circulation for informed decisions.
• Track matters and ensure follow-up linking committees and governance actions.
• Guide stakeholders on approval pathways for credit proposals across segments and governance structures.
• Identify and address risks such as quorum issues, late submissions, policy gaps, and propose practical solutions.
• Serve as central governance evidence for audits and assurance teams, maintaining records and logs.
• Support audit findings resolution and embedding improvements within governance processes.
• Translate committee outcomes into MIS insights and post-approval oversight for portfolio review.

Skills

Credit governance

Stakeholder engagement

Governance reporting

Risk management

Education

Matric / Grade 12

Advanced Diplomas/National 1st Degrees

Job description

To deliver and maintain a robust credit governance environment by coordinating governance forums, ensuringpolicy and charter alignment, producing accurate governance artefacts, guiding decision pathways, andsupporting the cluster with strategic governance insights that enable effective credit risk oversight.

Why Join Our Team

Step into a role that places you at the core of how credit governance operates across the business. AsManager: Credit Governance, you’ll work closely with senior forums to support disciplined decision‑making andstrengthen the quality of governance artefacts. Your deep understanding of the end‑to‑end credit lifecycle—spanning origination, underwriting, monitoring, risk triggers, impairments, collections and portfolio review—willenable you to interpret complex discussions accurately and translate them into clear, executive‑ready outputs.You will apply your familiarity with credit policies, mandates, approval pathways and committee routingstructures to help ensure proposals move through the correct channels, while contributing to processimprovements that enhance the overall governance environment.

This environment is fast‑paced, detail‑intensive and highly collaborative, offering meaningful exposure acrosscredit, governance and risk practice. Your ability to analyse MIS‑based insights, identify credit trends andsupport portfolio review discussions will add value to committees and stakeholders across the cluster.Precision in preparing minutes, packs and action logs is essential, as these artefacts support transparency,audit readiness and regulatory compliance. Working alongside Group Risk, Audit, Compliance and Credit MIteams, you’ll apply strong governance judgement, regulatory awareness and operational discipline to helpelevate the quality, consistency and effectiveness of the credit governance ecosystem.

Job Responsibilities

• Maintain and improve the cluster’s credit governance framework, ensuring policies, charters andstandards remain aligned to internal requirements, Group Risk expectations and regulatory changes.
• Update governance documents and embed legislative or internal policy changes into credit processesand committee requirements.
• Coordinate the full governance infrastructure, including annual master diaries, meeting calendars, quorumschedules, submission deadlines and quality assurance of committee packs.
• Prepare accurate, concise and technically sound minutes and action logs, ensuring timely circulation toenable informed decision‑making.
• Track and close matters arising by maintaining clear linkages between committees and ensuringfollow‑through on all governance actions.
• Guide stakeholders on the appropriate approval pathways for credit proposals across segment, clusterand group governance structures.
• Proactively identify and escape risks such as quorum challenges, late submissions, process breaches orpolicy gaps, and recommend practical solutions.
• Serve as the central point for governance evidence required by audits and assurance teams, ensuringaccurate record‑keeping of minutes, registers, charters, approvals and action logs.
• Support the resolution and embedding of audit findings, implementing sustainable improvements withingovernance processes.
• Partner with reporting teams to translate committee outcomes into meaningful monitoring, managementinformation and post‑approval oversight.
• Prepare portfolio insights and review materials using MIS data where required, providing monthlybusiness feedback to support credit book oversight.
• Build strong relationships with stakeholders by engaging consistently on credit processes, policies,documentation and governance expectations.
• Foster effective team collaboration by participating in meetings, culture initiatives and team‑buildingactivities.
• Promote knowledge-sharing across the team and stakeholders, contributing to the development ofgovernance and credit‑related intellectual capital.
• Identify and implement improvements to governance processes, operational workflows, reportingstructures and credit systems to increase efficiency and reduce manual effort.
• Support operational excellence and business optimisation initiatives through active engagement andcontinuous improvement thinking.
• Ensure adherence to bank policies, procedures and regulatory requirements, reinforcing sound credit-riskpractices across governance forums.
• Provide guidance and support to stakeholders on credit risk matters, ensuring decisions are informed andaligned to risk appetite.
• Contribute to team capability by identifying skills gaps, encouraging training, supporting developmentactivities and driving knowledge uplift.
• Meet stakeholder expectations by responding to queries within agreed turnaround times and deliveringhigh-quality governance outputs.
• Promote a culture aligned to Nedbank’s values by participating in transformation, culture-building andcorporate responsibility initiatives.
• Continuously seek opportunities to enhance processes, systems, documentation standards andgovernance integration, adding value to the business.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Finance, Risk Management, Business Administration, Accounting, Economics, or Governance.

Preferred Certifications

• Credit Risk Management certifications
• Governance or Compliance‑related certifications
• Project management certifications (e.g., PRINCE2, PMP)

Minimum Experience Level

• Minimum 5+ years’s practical experience in credit, including exposure to credit risk, lending lifecycle, creditmanagement, or portfolio monitoring.
• Demonstrated ability to interpret credit policies, proposals, impairments, risk indicators, and portfoliobehaviours.
• Experience working within structured governance environments, preferably involving committeecoordination or support.
• Exposure to assurance or audit processes, including providing evidence, managing requests, andsupporting remediation activities.
• Proven experience engaging with senior stakeholders on credit‑related matters and delivering accurate,high‑quality governance outputs.
• Background in environments requiring strict compliance, documentation management, and governancediscipline.

Technical / Professional Knowledge

• Business administration and management
• Governance, Risk and Controls
• Principles of project management
• Relevant regulatory knowledge
• Staff resource planning
• Strategic planning
• Management information and reporting principles, tools and mechanisms
• Aligning Performance for Success
• Building Partnerships
• Building talent
• Building partnerships
• Driving for Results
• Selecting Talent

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Nedbank Ltd Reg No 1951/000009/06.
Authorised financial services and registered credit provider (NCRCP16).