Credit Controller

Placements24; Upington; Hybrid; ZAR 180,000 - 320,000; Full time

Job summary

Placements24 in Upington is seeking a tenacious Credit Controller to manage outstanding debts and ensure timely payments from clients. This role is essential for maintaining healthy cash flow and reducing bad debt within the Northern Cape market.

You will negotiate payment plans, maintain detailed records, and collaborate with sales and finance teams to resolve account queries while delivering excellent service to clients.

Qualifications

• Proven experience as a Credit Controller or in a similar collections role.
• Strong understanding of credit control principles and debt collection techniques.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in accounting software and Microsoft Office Suite.
• Ability to work independently and meet collection targets.

Responsibilities

• Monitor customer accounts for outstanding balances and discrepancies.
• Contact customers via phone and email to arrange for payment of overdue accounts.
• Negotiate payment plans and settlements with customers.
• Maintain accurate records of all collection activities and customer communications.
• Identify and escape potential bad debt issues to management.
• Liaise with the sales and finance departments to resolve account queries.

Skills

Credit control

Debt collection

Negotiation

Communication

Interpersonal skills

Tools

Accounting software

Microsoft Office

Job description

About the Role

Our client is seeking a tenacious and customer-focused Credit Controller to manage outstanding debts and ensure timely payments from clients in Upington . This role is vital for maintaining healthy cash flow and minimizing bad debt for the organization. You will be responsible for managing customer accounts, negotiating payment plans, and implementing credit control procedures effectively. The ideal candidate will possess excellent communication and negotiation skills, with a strong understanding of credit management principles within the Northern Cape business community.

Key Responsibilities

• Monitor customer accounts for outstanding balances and discrepancies.
• Contact customers via phone and email to arrange for payment of overdue accounts.
• Negotiate payment plans and settlements with customers.
• Maintain accurate records of all collection activities and customer communications.
• Identify and escape potential bad debt issues to management.
• Liaise with the sales and finance departments to resolve account queries.

Requirements

• Proven experience as a Credit Controller or in a similar collections role.
• Strong understanding of credit control principles and debt collection techniques.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in accounting software and Microsoft Office Suite.
• Ability to work independently and meet collection targets.

Benefits

• Competitive salary and potential for performance-based incentives.
• Remote work flexibility, offering an excellent work-life balance.
• Opportunity to play a key role in financial stability.
• A supportive and professional work environment in Upington .
• Continuous training and development in credit management best practices.