Credit and collections Functional Consultant

Pepkor Lifestyle; Sandton; Presencial; ZAR 900.000 - 1.500.000; Jornada completa

Descripción de la vacante

Pepkor Lifestyle is seeking a highly skilled Credit and Collections Functional Consultant to join our team in Sandton. The role focuses on implementing, customizing, and supporting credit and collections software solutions, with a strong emphasis on SDLC, agile practices, and customer collaboration.

The ideal candidate will have 7–10 years in IT, financial services knowledge, and proficiency with Google Suite, Jira, SAP Solution Manager, and AWS platforms.

Formación

• Understand the Software Development Life Cycle (SDLC).
• Relational database concepts and client-server knowledge.
• Proficiency in Google Suite, Jira, SAP Solution Manager and other relevant software.
• AWS solution implementation experience.
• AWS Solution Architect Certification (Advantageous).
• High level of English proficiency (verbal and written).
• Familiar with Agile methodology.

Responsabilidades

• Engage with customers to review and analyse requirements and document business requirements specifications.
• Scope the solution and translate requirements into detailed functional specs.
• Walk through requirements with customer and development team.
• Configure and/or perform quality assessment of the solution.
• Provide input into effort estimates and test scenarios for QA.
• Provide day-to-day functional support.

Conocimientos

Presentation skills

Analytical thinking

Attention to detail

Independent working

Multitasking

Customer service orientation

Ownership

Team player

Innovative

Problem solving

Educación

AWS Solution Architect Certification

Herramientas

Google Suite

Jira

SAP Solution Manager

AWS

Descripción del empleo

Pepkor Lifestyle is seeking a highly skilled and motivated Credit and Collections Functional Consultant to join our team. The ideal candidate will be responsible for providing expertise in the implementation, customization, and support of credit and collections software solutions. The role requires a strong understanding of application development, excellent problem solving skills, debt collection processes, excellent analytical skills and the ability to effectively communicate with customers to understand their business requirements.

Roles And Responsibilities

• Engage with customers to review and analyse their requirements, determine operational objectives and document the business requirement specifications
• Scope the solution and translate the business requirements into detailed functional specifications indicating software development and configuration requirements, inclusive of workflow diagrams
• Facilitate and conduct walk through of the requirement specification with the customer and development team
• Configure and/or perform a comprehensive quality assessment of the solution
• Provide input into effort estimates and test scenarios for QA testing
• Provide day-to-day functional support

Experience

• 7 - 10 years of experience in the IT environment
• Financial services industry knowledge

Competencies

• Strong presentation skills
• Conceptual thinker with logical and critical problem solving style and approach
• Attention to detail and accuracy in data entry, record-keeping, and document preparation
• Ability to work independently with minimal supervision and collaborate effectively in a team environment
• Ability to multitask, be flexible and have the ability to prioritise with a sense of urgency and work under pressure to tight deadlines, which includes the possibility of working over weekends and outside of office hours
• Customer service oriented
• Strong sense of ownership and accountability
• Ability to work within a team and independently
• Influencing others
• Team player
• Innovative
• Analytical

Minimum Requirements

• Complete understanding of the Software Development Life Cycle.
• Understanding of relational database and client-server concepts.
• Proficiency in Google suite, Jira, SAP Solution manager and other relevant software applications.
• AWS solution implementation experience.
• AWS solution architect certification (Advantageous)
• High level of English proficiency (verbal and written)
• Familiar with Agile methodology.