COUNTER ASSISTANT JUNIOR DESIGNER

Work Africa; East London; On-site; ZAR 167,000 - 212,000; Full time

Job summary

Work Africa in East London is seeking a Counter Assistant/Junior Designer to support branch sales and customer service while learning and growing within the business.

You will handle customer queries, assist with orders, maintain a tidy front office, and help with stock replenishment and paperwork to keep daily operations running smoothly.

Qualifications

• Eagerness to learn and grow.
• Customer-service driven with a positive attitude.
• MUST be a strong team player.
• Excellent communication & interpersonal skills.
• Well-organized and able to manage multiple jobs/orders.
• Proficient in Microsoft Word, Excel & Outlook.

Responsibilities

• Assisting customers with queries and orders.
• Maintaining a neat and organized front office/workspace.
• Communicating with customers throughout the order process.
• Following company procedures and quality standards.
• Phoning customers and sending collection SMS notifications.
• Assisting with stock control and replenishment.
• Preparing paperwork, reports, and schedules accurately.
• Operating and maintaining machinery where required.
• Supporting teamwork and efficient workflow within the branch.
• Delivering excellent customer service at all times.

Skills

Eagerness to learn

Customer service

Team player

Communication skills

Organizational skills

MS Word/Excel/Outlook

Job description

Counter Assistant / Junior Designer - East London

Are you creative, customer‑focused, and eager to grow your career? We are looking for a motivated Counter Assistant / Junior Designer to join our dynamic team! In this role, you’ll play a key part in branch sales generation, customer service, and supporting daily operations while learning and growing within the business.

Minimum Skills & Requirements

• Eagerness to learn and grow
• Customer‑service driven with a positive attitude
• MUST be a strong team player
• Excellent communication & interpersonal skills
• Well‑organized and able to manage multiple jobs/orders
• Proficient in Microsoft Word, Excel & Outlook

Key Responsibilities

• Assisting customers with queries and orders
• Maintaining a neat and organized front office/workspace
• Communicating with customers throughout the order process
• Following company procedures and quality standards
• Phoning customers and sending collection SMS notifications
• Assisting with stock control and replenishment
• Preparing paperwork, reports, and schedules accurately
• Operating and maintaining machinery where required
• Supporting teamwork and efficient workflow within the branch
• Delivering excellent customer service at all times

Salary: Market Related

Working Hours

• Monday to Friday: 08:00 – 17:00; Saturday: 08:00 – 13:00