Cosmetic Frontshop Assistant - Scottburgh Mall

Dis-Chem Pharmacies Limited; KwaZulu-Natal; On-site; ZAR 72,000 - 110,000; Full time

Benefits offered by this job

Market-related salary

Medical aid

Provident fund

Staff account

Job summary

Dis-Chem Pharmacies requires a Cosmetic Frontshop Assistant for their Scottburgh Mall store. To uphold the merchandising standards whilst supporting the customer service at point of sales in accordance with Dis-Chem policies and procedures.

Ensure that full ranges of products are always on the shelves and neatly presented, maintain stock, restock to maximise sales, and handle cash/payments per Dis-Chem SOP. Retail cosmetics experience is preferred with Grade 12 and MS Office literacy.

Qualifications

• Matric with retail certification or equivalent.
• 0–6 months retail experience; cosmetics preferred.
• At least 1 year retail cosmetics experience.
• Computer literate with MS Office.
• Able to handle cash and basic stock management.

Responsibilities

• Keep full product ranges on shelves and neatly presented.
• Maintain shelf stock and ensure items are not past sell-by date.
• Restock merchandise to maximise sales.
• Handle cash transactions and payments per SOP.
• Approve and sign off price changes with supervisor.
• Exchange or return items when authorised by customers.
• Store delivered stock in correct space promptly.
• Provide friendly, helpful customer service and advice.
• Follow up on out-of-stock items and reference the stock list.

Skills

Customer oriented

Attention to detail

English - Speak, read and Write

Merchandising standards

Planograms

Category knowledge

Arithmetic

Emotional intelligence

Accountability

Problem solving

Trustworthy and honest

Good time management

Education

Grade 12 / Matric

Retail or related certification

Tools

MS Office

Job description

Dis-Chem Pharmacies requires a Cosmetic Frontshop Assistant for their Scottburgh Mall store. To uphold the merchandising standards whilst supporting the customer service at point of sales in accordance with Dis-Chem policies and procedures.

Minimum Requirements: Essential:

• Grade 12 / Matric
• Minimum of 0 - 6 months Retail experience
• Minimum 1 year experience within retail environment in Cosmetics
• Certification is Retail or related field
• Computer literate - MS Office

Job Description:

• Ensure that full ranges of products are always on the shelves and neatly presented.
• Maintain the stock on the shelves to ensure it has not reached its sell by date.
• Restock merchandise when needed to ensure maximum sales.
• Be responsible for accurate cash flow.
• Ensure that all line voids and price changes are approved and signed by a supervisor.
• Exchange merchandise for customers and accept return goods by customers when authorized to do so.
• Transact all purchases - receive and processes all payments such as cash, cards, vouchers, coupons, and other payments excepted by Dis-Chem.
• Restock merchandise when needed to ensure maximum sales.
• Delivered stock or stock pulled from the storeroom must be stored and packed in the correct space immediately.
• Ensure the stock on the shelves has not reached sell by dates.
• Provide friendly, helpful, and courteous assistance and advice to all customers.
• All out of stock queries from customers must be followed up with the customer service out of stock list.
• Ensure cash is placed in the drop safe according to Dis-Chem standard operating procedures.
• Be alert and verify all payments according to Dis-Chem verification procedure.
• Adhere to Dis-Chem security policies and procedures
• Ensure the use of your code and password is restricted to only you, is safe and is changed regularly.
• Ensure all out going stock/ items are scanned and paid for.
• Adhere to Dis-Chem Policies and Standard Operating Procedures.
• Adhere to Health and Safety rules and regulations.

Competencies: Essential:

• Computer literate - MS Office
• Customer oriented and Attention to detail
• English - Speak, read and Write
• Merchandising standards and FMCG industry. Working with Planograms. Category Knowledge including promotions, personal selling, sales targets, customer liaison, product knowledge.
• Comprehending fundamental arithmetic's like addition, subtraction, multiplication and division.
• Emotional intelligence
• Accountability
• Problem solving
• Trustworthy and honest and good time management

Advantageous:

• Third additional language

Special conditions of employment:

• Willing and able to work retail hours
• Reliable transport and/or reside in close proximity to the store
• South African citizen
• Clear credit and criminal records

Remuneration and benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem's approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem's Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.