COO: Scale Operations & Build Talented Teams

MyRunway; Cape Town; On-site; ZAR 1,500,000 - 2,600,000; Full time

Job summary

MyRunway in South Africa is seeking a COO to build a high-performing operations team and keep customers at the center of how we operate. You'll hire and mentor leaders, own warehouse operations and offline retail, and shape how the team works from the warehouse floor to the customer's doorstep.

You'll foster a culture that values hands-on leadership, emotional intelligence, and strong commercial judgment, delivering operational excellence, cost control, and growth initiatives while maintaining

Qualifications

• Hands-on leadership with emotional intelligence
• Strong commercial judgement
• Proven track record of developing people and improving operations

Responsibilities

• Hire and develop great people and leaders
• Make performance management meaningful with clear outcomes and regular reviews
• Lead people, HR performance and recruitment processes
• Deliver operational excellence in warehouse, logistics and returns
• Build a logistics strategy capable of supporting growth

Job description

MyRunway in South Africa is seeking a COO to build a high-performing operations team and keep customers at the center of how we operate. You'll hire and mentor leaders, own warehouse operations and offline retail, and shape how the team works from the warehouse floor to the customer's doorstep.

You'll foster a culture that values hands-on leadership, emotional intelligence, and strong commercial judgment, delivering operational excellence, cost control, and growth initiatives while maintaining