Contract Management Support

Gijima Holdings Hr; Gauteng; On-site; ZAR 320,000 - 520,000; Full time

Job summary

Gijima Holdings Hr is seeking a contracts-focused administrator to prepare and manage customer contracts, collaborating with Sales, SDM and Legal to ensure timely delivery.

You will maintain the Contract Portal and Contract Register, ensuring documents are accurate, aligned, and approved for execution. Strong Excel/Office and SharePoint knowledge are essential, along with IT contract experience.

Qualifications

• Grade 12 is required.
• 3-year B degree/diploma or related IT certification or equivalent experience.
• 3–5 years experience with IT products and infrastructure.
• Excellent knowledge of IT contracts and SharePoint.

Responsibilities

• Manage and maintain the day-to-day Contract Portal for Audit Process.
• Maintain and Manage Contract Register and alert Business of Contracts that is about to expire.
• Receive a request for new contract or extension to be done on client from Sales or SDM.
• Setup kickoff meeting with Sales, SL and SDM to define responsibilities for document, create Teams Folder, and provide previous contract documents.
• Assist to setup Contract Documentation MSA/SOW with Legal and manage SL to provide SOW info according to deadlines.
• Quality control on submitted documents (wording, alignment, logos).
• Submit final documents to Legal for Execution Version.
• Provide Sales/SDM with final documents for Client Signature and Legal Approval.
• File final word and signed documents on Contract Portal and update Contract Register.
• Prepare user and technical documentation.
• Collaborate in analysis and design of customer contracts.
• Collaborate in design of new services contracts or changes.
• Support planning of contract activities and Sales/SDM team as needed.

Skills

Excel

Word

PowerPoint

SharePoint

Relationship management

Time management

Analytical skills

Teamwork

Education

Grade 12

B degree/diploma or IT cert

Tools

MS Office

Job description

PURPOSE:
To prepare and manage customer contract. Internal collaboration with various technical experts and other stakeholders to prepare contract documents within agreed timeframes.

FORMAL EDUCATION:

• Grade 12 (NQF 4)
• 3-year B degree/diploma or related IT certification or equivalent experience

EXPERIENCE:

• 3 to 5 years experience with exposure to:
  • IT products
  • IT infrastructure
  • Relationship management
• Excellent Knowledge of Microsoft Excel, Word and Power Point
• Excellent knowledge of IT Contracts
• Excellent knowledge of SharePoint

TECHNICAL / LEGAL CERTIFICATION

• ITIL

RESPONSIBILITIES:

• Manage and maintain the day-to-day Contract Portal for Audit Process
• Maintain and Manage Contract Register and alert Business of Contracts that is about to expire.
• Receive a request for new contract or extension to be done on client from either Sales or SDM
• Setup kickoff meeting with Sales, SL and SDM to define responsibilities for document, create Teams Folder and provide previous contract documents
• Assist to setup Contract Documentation MSA/SOW with Legal as well as manage SL to provide SOW info according to deadlines
• Do quality control on submitted documents from SL, e.g. wording, alignment, Logo, etc.
• Log a call and submit final documents (that was checked and approved by the client) to Legal for Execution Version
• Provide Sales/SDM with final documents for Client Signature and finalise Legal Approval
• File final word and signed documents on Contract Portal as well as update Contract Register
• Responsible for preparing user documentation and technical documentation
• Collaboration in the analysis and design of customer contracts
• Collaboration in the design of new services contracts or documents to be changed.
• Support in the overall planning of contract activities
• Support, as needed, to the Sales and SDM team

KEY COMPETENCIES:

Job Knowledge and Skills Required:

• Broad understanding of the IT environment.
• Thorough understanding of SharePoint, Microsoft Office (Word, Excel, PowerPoint and Microsoft Teams)
• Understanding of customer contracts.
• English Written and verbal communication skills.
• Interpersonal relation skills.
• Conflict management.
• Time management
• Analytical skills
• Ability to network and influence
• Coordinate between functions to gather inputs
• Ability to work with a team
• Ability to analyse and interpret information
• Ability to plan and organise
• Ability to deliver results and meet customer expectations
• Ability to follow instructions and procedures
• Ability to adapt and respond to change (work under pressure)
• Ability to work with figures and detailed information
• Delivering Results and Meeting Customer Expectations.
• Following Instructions and Procedures.
• Working with People.
• Persuading and Influencing.
• Planning and Organising.
• Deciding and Initiating Action.
• Analysing
• Relating and Networking.
• Coping with Pressures and Setbacks.
• Presenting and Communicating Information