Consumer Experience Digital Lead, SSA

Mondelēz International; Johannesburg; On-site; ZAR 600 000 - 900 000; Full time

Job summary

A global snacking leader is looking for a Consumer Experience Digital Lead to develop their social and digital strategy across brands. The ideal candidate will have extensive experience in media buying and analytics, excellent communication skills, and a relevant tertiary degree. This individual will lead agencies to produce high-quality content, optimize campaigns through data-driven insights, and drive community engagement. Join a dynamic team committed to innovative snacking solutions.

Qualifications

• Minimum 6+ years in social media, influencer marketing, CRM, content creation and strategy.
• Experience with native social media analytics and platform management.

Responsibilities

• Develop and deploy Mondelēz social & digital strategy across brands.
• Lead agencies to deliver high‑quality social media content.
• Optimize efforts and bring new insights through innovation.

Skills

Media buying & analytics experience

Digital media expertise

Strong partner influence

Excellent verbal and written communication

Education

Relevant tertiary degree (Marketing, Communications or Public Relations)

Digital marketing background

Tools

Facebook Business Manager

Job description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride

All around the world, the lines between meals and snacks are blurring. From on-the-go “second breakfast” needs to a mindful moment of indulgence in the evening, our brands satisfy consumers throughout the day. We empower people to snack right, offering delicious, wholesome, nutritious and indulgent bites with ingredients and packaging that feel good about. Our purpose drives each decision, inspiring us to give our work deeper meaning.

How you will contribute

In Marketing & Media, you will capture consumers’ imaginations, developing and activating digital experiences that stay culturally relevant and drive passion and loyalty.

Consumer Experience Digital Lead Responsibilities

• Develop and deploy Mondelēz social & digital strategy (owned & earned content & platforms) across brands.
• Lead agencies and internal resources to deliver high‑quality end‑to‑end social media content and conversations.
• Optimize current efforts and bring new insights through innovation, creative thinking and data‑driven optimization.
• Drive exceptional community management, governance and platform enablement.
• Champion data privacy and CRM strategy, delivering omni‑channel campaigns and actionable insights.
• Measure, analyze and report performance KPIs, informing continuous improvement.

What you will bring

• Media buying & analytics experience across agency and industry.
• Digital media expertise with e‑commerce best practice exposure.
• Strong partner influence with local, regional and global stakeholders.
• Test‑and‑learn mentality, scaling learnings broadly.
• Bias to action, and strong process management.
• Excellent verbal and written communication.

Education / Certifications

• Relevant tertiary degree (Marketing, Communications or Public Relations) or equivalent.
• Digital marketing background, building brands in a digital ecosystem.
• Proven experience with native social media analytics and platform management (e.g., Facebook Business Manager).
• Minimum 6+ years in social media, influencer marketing, CRM, content creation and strategy.

Leadership & Functional Competencies

• Passion for digital marketing and value creation.
• Strong team leadership, strategic and analytical thinking.
• Excellent presentation skills and agency management experience.

Job Type

Regular Media Marketing

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.