Consultant : Forex Client Relationship

Capitec Bank Ltd.; Cape Town; On-site; ZAR 700,000 - 1,000,000; Full time

Job summary

Capitec Bank Ltd. seeks an experienced Relationship Manager to build and grow client portfolios in forex and cross-border banking. You will identify client needs, deliver specialist transactional banking solutions, and support onboarding while ensuring regulatory compliance.

The role requires 5–8 years in client relationships, a RE5 regulatory exam, and familiarity with FAIS and AML frameworks. You will collaborate with internal teams to optimise client outcomes and revenue growth.

Qualifications

• Regulatory exam for Representatives (RE5) is required.
• FAIS accreditation as Key Individual preferred.
• Experience in Relationship Management within forex and cross-border banking.
• Ability to onboard clients and ensure regulatory compliance.
• Strong knowledge of FAIS, AML and banking regulations.
• CRM systems proficiency and portfolio reporting.

Responsibilities

• Manage and develop client relationships within forex and cross-border banking.
• Acquire, retain and grow client portfolios.
• Deliver forex and cross-border banking solutions aligned to client needs.
• Collaborate with internal stakeholders to deliver client outcomes.
• Support client onboarding and service delivery processes.
• Generate revenue through solution adoption and portfolio growth.

Skills

Attention to Detail

Commercial Thinking

Communications

Relationship Management

Planning & Coordination

Education

RE5 Certification

FAIS Key Individual (preferred)

Job description

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To build, grow and manage foreign exchange and cross-border banking relationships with new and existing clients by identifying client needs, providing specialist Forex and transactional banking solutions, supporting onboarding and servicing activities and partnering with relevant internal client relationship roles to deliver sustainable revenue growth, exceptional client experiences and regulatory compliance

Experience

• 5–8 years' experience in managing and developing client relationships within the relevant sector, i.e., Commercial / Business Banking or Retail/Personal Banking.
• Relationship Management within foreign exchange, cross-border banking, transactional banking or treasury-related environments, managing and developing client relationships.
• Acquiring, retaining and growing client portfolios.
• Forex and cross-border banking solutioning - identifying and delivering financial solutions aligned to client needs.
• Working with internal stakeholders to deliver client outcomes.
• Supporting client onboarding and service delivery processes.
• Generating revenue through solution adoption and portfolio growth.

Qualifications (Minimum)

• Regulatory Exam for Representatives (RE5)

Qualifications (Ideal or Preferred)

• FAIS accredited as Key Individual and approved by FSCA

Knowledge

• Products and services related to the relevant sector, i.e., Commercial / Business Banking or Retail/Personal Banking.
• Client engagement and consultative selling.
• Foreign exchange and cross-border banking solutions.
• Cash management, deposits and transactional banking products.
• Relevant client lifecycle and relationship management practices.
• Client onboarding, KYC and customer due diligence processes.
• Exchange Control Regulations and SARB requirements.
• FAIS, AML and applicable banking regulatory frameworks including FAIS general code of conduct.
• CRM systems, pipeline management and portfolio reporting.
• Stay current with relevant technologies (including AI tools,) applying them responsibly and effectively to optimise everyday tasks and outputs

Skills

• Attention to Detail
• Commercial Thinking Skills
• Communications Skills
• Interpersonal & Relationship management Skills
• Planning, organising and coordination skills

Capitec Bank is an authorised financial services provider (FSP 46669) and registered credit provider (NCRCP13). Capitec Bank Limited Reg. No: 1980/003695/06