Compliance Specialist

Old Mutual Limited; Gauteng; On-site; ZAR 420,000 - 640,000; Full time

Job summary

Old Mutual Limited in Pinelands is seeking a Compliance Specialist to resolve complex administrative and regulatory issues. You will interpret legal documents, engage with customers and advisors by phone and email, and ensure quality service delivery within a compliance framework.

The role emphasizes reading extensive company documents, maintaining procedures, and supporting major projects within financial services compliance.

Qualifications

• Matric or equivalent NQF Level 4 qualification.
• Undergraduate degree in Law.
• Minimum of 1-3 years working experience in Financial Services.
• Analytical skills and attention to detail.
• Excellent communication (verbal & written).
• Ability to work in a team and independently.

Responsibilities

• Documentation Processing: acts as expert in administration/product/process; supports decision-making of operational importance.
• Operational Delivery: manages daily client service delivery within functional area; liaises with customers and advisors on complex matters.
• Personal Effectiveness: aligns with company values and delivers with quality.
• Quality Assurance: conducts quality checks and peer reviews as needed.

Skills

Analytical skills

Excellent communication

Teamwork

Independent work

Education

NQF Level 7 - Degree, Advance Diploma or Postgraduate Certificate or equivalent

Undergraduate degree in Law

Matric or equivalent NQF Level 4 qualification

Tools

Compliance Software

Computer Literacy

Customs Compliance

Data Compilation

Engineering Standards

Evaluating Information

Learning and Development (L&D)

Legal Practices

Management Reporting

Oral Communications

Professional Presentation

Regulatory Compliance Management

Job description

## Compliance SpecialistApply: Pinelands: Full time: Posted Today: JR-83678**Let's Write Africa's Story Together!**Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.**Job Description**This role utilises expert knowledge in the specific fields of administration / product / process to resolve technical and complex problems, usually in support of administrative queries/issues. The incumbent is individually accountable for achieving results through own efforts. The Regulatory Compliance Team is accountable for determining, collecting, analysing and recording of compliance information and documents of our customers in terms of the Financial Intelligence Centre Act and Tax legislation (FICA/FATCA/CRS/DWT). This specific role works with the compliance of entities, such as trusts and companies, at onboarding, disinvestment or annual review stage. The role requires extensive reading and interpretation of company documents, and considerable telephonic and email contact with customers and advisors.**Key responsibilities will include amongst others the following:** **Documentation Processing:** * Functions as a subject matter expert in the field of administration/product/process.* Often acts as a consultant with regards to decision-making of operational and/or tactical importance.* Often acts as a point of escalation for matters with high level of complexity.* Could be accountable for maintaining and improvement of Standard Operating Procedures.* Recommends system and process enhancements.* Could be accountable for testing enhancements to systems.* Coaches specialist staff.* Could act as an expert on major projects. **Operational Delivery:** * Manages daily operational (client service and or administrative) delivery within specific functional area and service levels.* Accountable for technical decision making within a specific functional area.* Could take accountability for the implementation of a strand of an operational project.* Liaises with customers and advisors on complex compliance matters, both telephonically and via email.* Work across teams where resources are required. **Personal Effectiveness:** * Accepts and lives the company values.* Accountable for service delivery through own efforts.* Collaborates effectively with others to achieve personal results.* Individually accountable for managing own time, tasks and output quality for periods of 1 day to a maximum of 3 months.* Makes increased contributions by broadening individual skills. **Quality Assurance:** * Adheres to service and quality standards.* Performs quality checks on own work.* Could be accountable for peer review/quality checks on the work of others. Qualifications and Experience required:* Matric or equivalent NQF Level 4 qualification* Undergraduate degree in Law* Minimum of 1-3 years working experience in Financial Services* Analytical skills and attention to detail* Excellent communication (verbal & written) interactive skills* Strong delivery focus* Ability and desire to understand and apply company documentation, involving extensive reading and interpretation of legal documents* Ability to work in a team and independently**Skills**Compliance Software, Computer Literacy, Customs Compliance, Data Compilation, Engineering Standards, Evaluating Information, Learning and Development (L&D), Legal Practices, Management Reporting, Oral Communications, Professional Presentation, Regulatory Compliance Management**Competencies**Action Oriented### ### Communicates Effectively### ### Decision Quality### ### Ensures Accountability### ### Instills Trust### ### Manages Complexity### ### Optimizes Work Processes### ### Organizational Savvy**Education**NQF Level 7 - Degree, Advance Diploma or Postgraduate Certificate or equivalent**Closing Date**09 October 2026 , 23:59***The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.***