Compliance Operations Coordinator

The Global Institute for Health and Human Rights

George

On-site

ZAR 240,000 - 360,000

Full time

14 days+

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Job summary

Calibre is seeking a detail‑oriented Compliance Department Operations Coordinator to support day‑to‑day operations, monitor audit workflow, track staff time and utilization, and maintain audit documentation. The role requires proactive follow‑up and clear communication with internal teams, clients, and external contacts.

You will manage time and utilization, assemble final audit reports, maintain databases, and ensure deadlines and reporting requirements are met in a fast‑paced professional

Qualifications

Strong organizational and follow-up skills with the ability to manage multiple priorities and deadlines.
Excellent attention to detail and commitment to accurate documentation.
Professional communication skills for internal staff, managers, clients and external contacts.
Ability to work independently and escalate issues appropriately.
Experience with audit administration, project coordination, or compliance operations preferred.

Responsibilities

Monitor audit workflow and utilization metrics; ensure timely submissions.
Assemble and deliver final audit reports per client requirements; generate engagement letters and status reports.
Maintain audit database and document management systems; update templates as needed.
Oversee check‑in/check‑out processes for field auditors; escalate overdue items.
Prepare monthly reports on utilization, hours and audit production; track gaps and trends.

Skills

Time management

Documentation

Communication

Auditing

Independent work

Tools

Scoro

Power BI

MS Office

Job description

Full-time

Position Summary:

The Compliance Department Operations Coordinator is responsible for supporting the day-to-day operations of the Compliance Department by monitoring audit workflow, tracking staff time and utilization, maintaining audit database, coordinating audit documentation, and ensuring key deadlines and reporting requirements are met. This role requires strong organizational skills, attention to detail, proactive follow-up, and the ability to communicate effectively with internal team members, managers, clients, and external contacts.

JOB RESPONSIBILITIES

Time and Utilization Oversight

Review prior-week time entries for staff and seniors each Monday to ensure timely and accurate submission.
Monitor utilization metrics and identify trends that may require follow-up or escalation.

Audit Administration and Documentation

Assemble and deliver final audit reports in accordance with each client’s specific requirements and preferences.
Generate and distribute engagement letters and status reports to clients.
Submit scheduling issues to the appropriate fund or client contact in a timely manner.
Maintain database for current and completed audits, ensuring records are accurate and up to date.
Enter new audit work into the database and time entry system.
Make updates to audit templates upon request.

Staff Monitoring and Workflow Management

Manage the department’s check-in/check-out process for auditors in the field.
Follow up with staff who do not check in or check out within designated timeframes.
Escalate issues promptly when employers cancel appointments or refuse to provide required audit documentation.
Monitor audit deadlines and identify overdue items.

Monthly Reporting and Quality Tracking

Review audits submitted during the prior month and prepare reporting on utilization, hours, and audit production by auditor.
Confirm that explanations for audits exceeding target hours are documented in database.
Verify that staff are meeting monthly audit submission expectations and communicate gaps or trends to management.
Ensure evaluation scores are entered for delivered audits.
Prepare exception reports for audits exceeding target hours, as applicable.

QUALIFICATIONS

Strong organizational and follow-up skills with the ability to manage multiple priorities and deadlines.
Excellent attention to detail and commitment to accurate documentation.
Professional communication skills, including the ability to interact with internal staff, managers, clients, and external contacts.
Ability to work independently, identify issues, and escalation matters appropriately.
Experience with audit administration, project coordination, compliance operations, or professional services administration preferred.

PREFERRED SYSTEMS EXPERIENCE

Scoro or similar project management/workflow tracking software.
Power BI or other reporting tools.
Microsoft Office applications, including Outlook, Excel, Word, and Teams.
Document management systems and shared folder environments.

IDEAL CANDIDATE PROFILE

The ideal candidate is proactive, detail-oriented, and comfortable working in a fast-paced professional environment. This individual should be able to monitor deadlines, communicate clearly, maintain accurate records, and support department leadership by keeping audit workflow and reporting processes organized and current.

EEO:

Calibre is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under federal, state, or local law.