Community Support Specialist - WhatJobs Direct (Upington)

Placements24; Upington; On-site; ZAR 100,000 - 145,000; Full time

Job summary

Placements24 is seeking a Community Support Specialist to work in Upington, Northern Cape. You will assess client needs, provide practical guidance, connect them with essential services, and empower them toward greater self-sufficiency in a field-based role.

You will build relationships with local service providers, maintain records, and collaborate in workshops to promote wellbeing. A compassionate, solutions-driven approach is essential, with travel within the Upington area required.

Qualifications

• Matric certificate required; relevant certificates advantageous.
• Ability to communicate clearly with diverse individuals and families.
• Willingness to travel within Upington area and surrounding communities.

Responsibilities

• Conduct client assessments to identify needs in housing, food security, healthcare, employment and social services.
• Provide information, referral, and practical assistance to clients to access resources.
• Develop and implement personalised support plans with clients.
• Advocate to help clients navigate service systems and access support.
• Maintain confidential client records and documentation.
• Organise community workshops and information sessions.

Skills

Compassionate communication

Interpersonal skills

Time management

Independent work

Education

Matric certificate

Certificate in Social Auxiliary Work or related field

Job description

About the Role

Our client is dedicated to enhancing the lives of individuals within the community and is actively seeking a motivated Community Support Specialist to join their team in Upington, Northern Cape . This role is crucial for providing direct assistance and support to community members facing various social and economic challenges. You will work closely with clients to assess their needs, provide practical guidance, connect them with essential services, and empower them to achieve greater self-sufficiency. This position requires a compassionate individual with strong problem-solving skills and a deep understanding of the local community dynamics in Upington . This is a field-based role offering direct engagement and impact.

Key Responsibilities

• Conduct client assessments to identify needs related to housing, food security, healthcare, employment, and social services.
• Provide information, referral, and practical assistance to clients to access necessary resources.
• Develop and implement personalised support plans in collaboration with clients.
• Offer guidance and advocacy to help clients navigate complex service systems.
• Monitor client progress and provide follow-up support to ensure needs are being met.
• Organise and facilitate community workshops and information sessions on relevant topics.
• Build and maintain positive relationships with local service providers and community organisations in Upington .
• Maintain accurate and confidential client records and service documentation.
• Participate in team meetings and contribute to service improvement initiatives.
• Respond to client inquiries and provide timely support.
• Promote community well-being and resilience through proactive engagement.
• Assist with outreach activities to identify individuals requiring support.

Requirements

• A Matric certificate is required; a qualification or certificate in Social Auxiliary Work, Community Development, or a related field is advantageous.
• Minimum of 2 years of experience in a community support, social work assistance, or similar role.
• Demonstrated ability to work compassionately and effectively with diverse individuals and families.
• Understanding of common social challenges and available resources within the Northern Cape region.
• Good communication and interpersonal skills.
• Ability to work independently and manage time effectively in a field-based environment.
• Basic computer literacy for record-keeping.
• Willingness to travel within the Upington area and surrounding communities.
• A valid driver's license and access to reliable transport are essential.
• Patience, empathy, and a commitment to helping others.

Benefits

Our client offers a competitive salary, opportunities for skill development, and the profound satisfaction of making a tangible difference in the lives of individuals and families within the Upington community. Join a supportive team focused on community upliftment and well-being in the Northern Cape . This role provides direct experience in essential community support services.