Community Liaison Officer - Health Services

Placements24; Polokwane; Hybrid; ZAR 180,000 - 280,000; Full time

Benefits offered by this job

Travel allowance

Hybrid work model

Professional development

Job summary

Placements24 is seeking a proactive Community Liaison Officer to support health services outreach in Polokwane, Limpopo. The role links healthcare providers with the community, ensuring accessible information and facilitating service uptake, with regular field engagement and remote administrative tasks.

The position emphasizes building trust with diverse populations, reporting on needs and barriers, and supporting navigation of healthcare systems.

Qualifications

• Minimum 2 years in community engagement, liaison, or outreach work.
• Ability to connect with diverse community populations.
• Strong communication and negotiation skills.

Responsibilities

• Develop and implement outreach strategies to engage diverse community groups.
• Organize and facilitate community meetings, health awareness events, and information sessions.
• Build and maintain relationships with community leaders, local organizations, and residents.
• Identify and report on community needs and barriers to healthcare access.
• Disseminate accurate health information and promote available health services.
• Assist community members in navigating healthcare systems and appointments.
• Collaborate with healthcare professionals to ensure effective service delivery.
• Collect feedback from the community and relay it to relevant teams.

Skills

Communication

Interpersonal skills

Negotiation

Report writing

Adaptability

Travel readiness

Education

Bachelor's degree in Community Development / Public Health / Social Sciences

Job description

About the Role

Our client is seeking a proactive and engaging Community Liaison Officer to support their health services initiative in Polokwane, Limpopo . This role serves as a crucial link between healthcare providers and the community, ensuring accessible information and facilitating service uptake. You will be responsible for outreach activities, building relationships with community stakeholders, and addressing barriers to healthcare access. This hybrid position involves regular community engagement within Polokwane and surrounding areas, balanced with administrative and planning tasks conducted remotely or from a central office. It's a fantastic opportunity to contribute to improved health outcomes in the Limpopo province.

Key Responsibilities

• Developing and implementing outreach strategies to engage diverse community groups.
• Organizing and facilitating community meetings, health awareness events, and information sessions.
• Building and maintaining positive relationships with community leaders, local organizations, and residents.
• Identifying and reporting on community needs, concerns, and barriers related to healthcare access.
• Disseminating accurate health information and promoting available health services and programmes.
• Assisting community members in navigating healthcare systems and accessing appointments.
• Collaborating with healthcare professionals and program staff to ensure effective service delivery.
• Collecting feedback from the community regarding health services and relaying it to the relevant teams.
• Maintaining records of outreach activities, contacts, and feedback received.

Requirements

• A relevant qualification in Community Development, Public Health, Social Sciences, or a related field is preferred.
• Proven experience (minimum 2 years) in community engagement, liaison, or outreach work, preferably within the health sector.
• Excellent communication, interpersonal, and negotiation skills.
• Ability to connect with and build trust among diverse community populations.
• Understanding of the social and health landscape in the Limpopo province.
• Proficiency in basic report writing and record-keeping.
• A valid driver's license and willingness to travel extensively within the Polokwane region.
• Ability to work independently and as part of a collaborative team.
• Adaptability to a hybrid work environment, managing both field and administrative responsibilities.

Benefits

• This contract position offers a competitive remuneration package, reflective of your experience and contribution.
• You will gain valuable experience in community health engagement and contribute to meaningful public health improvements in Polokwane .
• Our client provides a supportive working environment and opportunities for professional development.
• A travel allowance will be provided for fieldwork.
• Join a committed team working to bridge the gap between health services and the community.