Community Liaison Officer

Placements24; Stellenbosch; Hybrid; ZAR 250,000 - 450,000; Full time

Benefits offered by this job

Hybrid work model

Medical aid

Retirement fund

Professional development

Job summary

Placements24 in Stellenbosch is seeking an experienced Community Liaison Officer to build and maintain positive relationships with the local community. The role balances direct engagement with stakeholders and strategic planning.

You will facilitate communications, address concerns, and help shape organizational planning with a focus on the Western Cape. This hybrid position offers flexibility between office and remote work and opportunities for professional development.

Qualifications

• Proven experience in community engagement, public relations, or a similar liaison role.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to build trust with diverse groups and individuals.
• Understanding of Western Cape community dynamics and social issues.
• Willingness to work flexible hours, including evenings or weekends.

Responsibilities

• Establish and nurture relationships with community leaders, residents, and local organisations in Stellenbosch.
• Serve as primary contact for community inquiries, feedback, and concerns.
• Organize and facilitate community meetings, information sessions, and public forums.
• Develop and implement communication strategies to inform the community about activities.
• Identify community needs and liaise with internal departments to address them.
• Prepare reports on community engagement activities, feedback, and outcomes.

Skills

Communication

Negotiation

Interpersonal skills

Community engagement

Public relations

Tools

Microsoft Office Suite

Job description

About the Role

Our client is looking for an experienced and community-minded Community Liaison Officer to serve the Stellenbosch area. This role is instrumental in building and maintaining positive relationships between the organization and the diverse communities it serves. You will act as a key point of contact, facilitating communication, addressing concerns, and ensuring that community needs are understood and considered in organizational planning. This hybrid position requires a balance of engaging directly with community members and stakeholders, as well as contributing to strategic planning and reporting. If you are passionate about fostering strong community ties and promoting mutual understanding, this role in the beautiful Western Cape is an excellent fit.

Key Responsibilities

• Establish and nurture strong relationships with community leaders, residents, and local organizations in Stellenbosch .
• Serve as the primary point of contact for community inquiries, feedback, and concerns.
• Organize and facilitate community meetings, information sessions, and public forums.
• Develop and implement communication strategies to keep the community informed about organizational activities and developments.
• Identify community needs and liaise with internal departments to ensure these are addressed appropriately.
• Prepare reports on community engagement activities, feedback, and outcomes.

Requirements

• Proven experience in community engagement, public relations, or a similar liaison role.
• Excellent communication, negotiation, and interpersonal skills.
• Demonstrated ability to build trust and rapport with diverse groups and individuals.
• Strong understanding of community dynamics and social issues within the Western Cape .
• Ability to work flexibly, including attending evening or weekend meetings as required.
• Proficiency in Microsoft Office Suite and experience with communication tools.

Benefits

• Competitive salary based on experience and qualifications.
• Hybrid work model offering flexibility between office and remote work.
• Comprehensive medical aid and retirement fund contributions.
• Opportunities for professional development and networking.
• A role that directly contributes to positive community relations and development.