Communication and Change Specialist

Boardroom Appointments; Johannesburg; On-site; ZAR 420,000 - 620,000; Full time

Job summary

Boardroom Appointments is seeking a Communication and Change Specialist on a 12 Month Contract in Johannesburg, South Africa. The role focuses on managing IT-related change, stakeholder engagement, and effective communication strategies.

The candidate should have 3–5 years of experience in change management, a relevant degree or diploma, and a strong grasp of IT systems and project management to drive adoption and successful outcomes.

Qualifications

• Strong understanding of IT systems, processes, and project management.
• Excellent written and verbal communication, translating technical content for users.
• Proven experience leading change management initiatives and engaging stakeholders.

Responsibilities

• Develop and implement change management strategies for IT initiatives.
• Analyze impacts on stakeholders and create customized change plans.
• Guide the organization through IT transitions and ensure smooth adoption of changes.
• Monitor change initiatives to meet objectives and deliver outcomes.
• Design and execute communication plans conveying IT changes and create standard templates.
• Develop clear content for communication channels and ensure consistent messaging across IT communications.
• Work with project teams to integrate communications and change plans into project timelines.

Skills

IT systems understanding

Change management experience

Stakeholder engagement

Communication skills

Education

Bachelor's degree in Communications or related field

Diploma in IT/Business Administration or related field

Job description

About the job Communication and Change Specialist

Communication and Change Specialist - 12 MonthContract

• Matric (Grade 12)
• Bachelor's degree in Communications or equivalent Diploma, IT, Business
  Administration, or a related field.
• 3 to 5 years of experience in communication and change management,
  preferably in an IT environment.
• Strong understanding of IT systems, processes, and project management.
• Excellent written and verbal communication skills, with the ability to translatetechnical information into user-friendly content.
• Proven experience in leading change management initiatives and engagingstakeholders.
• Certifications in change management or communications (e.g., ITIL) are a plus.

Responsibilities:

Change Management:

• Develop and implement change management strategies for IT.
• Analyze the impact of changes on stakeholders and create customized
  change plans.
• Guide the organization through IT transitions, ensuring smooth
  adoption of new initiatives.
• Monitor change initiatives to ensure they meet objectives and deliver
  desired outcomes.
• Design and execute communication plans to effectively convey IT
  changes but also standard templates to various audiences.
• Develop engaging and clear content for communication channels.
• Ensure consistent and coherent messaging across all IT
  communications.

Stakeholder Engagement:

• Build and maintain strong relationships with key stakeholders to
  support change initiatives.
• Gather and incorporate stakeholder feedback into communication and
  change management strategies.

Training and Support:

• Identify and address training needs related to IT changes.
• Develop and deliver training programs to help users adapt to new
  processes.
• Provide ongoing support and resources to users during and after the
  implementation of changes.

• Work with project teams to integrate communication and change
  management plans into overall project timelines.
• Ensure that communication and change management activities are
  aligned with project goals and delivered on time.
• Report on the progress of change initiatives and communicate any
  adjustments needed to stakeholders.