We are part of the MORE Collection - a family-owned portfolio of luxury safari lodges and boutique properties, united by our purpose: Great People, Strong Connections. Upper Union is a vibrant, contemporary neighbourhood restaurant known for its bold, globally inspired flavours and welcoming atmosphere. It is a fast-paced, energetic space where creativity and consistency are equally valued. Our team thrives on collaboration and a shared passion for food and service, continually looking for ways to elevate the experience while taking pride in every plate and every interaction.
Key Responsibilities
- Prepare pastries, desserts, breads, cakes, petit fours and other baked goods according to approved recipes and standards.
- Assist with mise en place and daily production requirements.
- Accurately weigh, measure and prepare ingredients.
- Ensure all food is prepared and presented to the required quality and presentation standards.
- Assist with buffet displays, high tea offerings and special events where required.
Food Safety & Hygiene
- Maintain the highest standards of food hygiene in accordance with South African food safety legislation and HACCP principles.
- Ensure correct storage, labelling and rotation of food using FIFO principles.
- Maintain a clean, organised and sanitised pastry kitchen at all times.
- Report equipment faults or food safety concerns immediately.
Stock Control
- Assist with stock rotation and inventory counts.
- Minimise wastage through proper handling and storage of ingredients.
- Report shortages or damaged stock to the Pastry Chef.
- Support accurate receiving and storage of deliveries.
Operational Excellence
- Follow recipes, production schedules and standard operating procedures.
- Work efficiently during breakfast, lunch, dinner and special service periods.
- Assist with plating and finishing desserts during service.
- Maintain consistency in quality and portion control.
Teamwork
- Work collaboratively with the pastry and main kitchen teams.
- Communicate effectively with chefs and service staff.
- Support colleagues during busy service periods.
- Participate in training and continuous learning opportunities.
Qualifications
Minimum Requirements
- Grade 12 (Matric).
- Culinary or Professional Cookery qualification with a pastry focus is advantageous.
Experience
- Minimum 1 year of pastry or bakery experience within a hotel, lodge, restaurant or bakery environment.
- Luxury hospitality experience is advantageous.
Knowledge & Skills
- Basic pastry and baking techniques.
- Understanding of food safety and hygiene standards.
- Knowledge of baking equipment and kitchen machinery.
- Ability to follow recipes accurately.
- Good time management skills.
- Strong attention to detail.
- Ability to work under pressure.
- Good communication skills.
- Team-oriented with a positive attitude.
MAXIMISING YOUR IMPACT
- Demonstrate respect, care and consideration for others, embracing the spirit of Ubuntu and contributing positively to the team.
- Communicate openly, honestly and professionally, and be willing to both give and receive constructive feedback.
- Take ownership of your responsibilities, honour your commitments and see challenges through to resolution.
- Arrive prepared, organised and focused, consistently delivering work to a high standard with accuracy and attention to detail.
- Look, listen and take action by identifying opportunities to improve experiences, processes and outcomes.
- Proactively support colleagues and step in where help is needed to contribute to collective success.
- Remain adaptable, resilient and solution-oriented, embracing learning and new ways of doing things.
- Live the MORE brand by creating meaningful experiences for guests, colleagues and communities through professionalism, integrity and care.