KEY OUTPUTS AND ACCOUNTABILITIES
Marine Logistics and Route Management
- Maintain strong working knowledge of vessel routes across all markets.
- Participate in the negotiation of new shipping routes.
- Manage the shipping contract.
- Manage forecasting to all major shipping lines.
Shipping Line and Service Provider Management
- This role requires providing high attention to detail in-house and the oversight of the shipping agent's management to safeguard commercial interests.
- Build and maintain relationships and commercial standing required to manage shipping lines directly, to be able to elevate issues and ensure cargo is prioritised.
- Manage all shipping queries across all commodities.
- Work closely with service providers, including shipping agent, cold storage providers and shipping service providers.
Cargo and Vessel Monitoring
- Monitor agri-product cargo once loaded on vessel, including tracking for delays, missed trans-shipment connections or vessel clearance issues.
- Communicate proactively and promptly with the Commercial and Logistics teams on any delays, trans-shipment or clearance risks.
- Escalate significant issues to the Directors, who step in on major matters requiring executive intervention.
Transport and Trucking Coordination
- Arrange trucking to alternative ports where shipping delays occur.
- Manage transporters for grape exports.
- Manage the coordination of transport internally.
Shipment and Export Management
- Manage the entire shipment process across all commodities.
- Support the commercial management of Kiwi export
- Ensure strong follow-through from initiation to completion on all shipments, with a hands-on, proactive approach
KEY COMPETENCIES
Technical Competencies and Behavioural Competencies
- Marine logistics and vessel routing knowledge across all markets
- Shipping line contract management
- Trans-shipment and vessel scheduling knowledge
- Forecasting to major shipping lines
- Multi-commodity export shipment coordination
- Cold chain and reefer logistics understanding
- Trucking and inland transport coordination
- Excellent crisis management skills
- High sense of urgency and ability to leverage volume to elevate and prioritise
- Strong follow-through and finishing ability
- Excellent attention to detail
- Ability to carry commercial weight in managing shipping lines
- Strong cross-functional communicator (Commercial, Logistics, Directors)
- Resilience under pressure
- Strong internal and external communicator, influencer, and negotiator.
- Ability to set and prioritise short, mid and long term objectives.
DECISION-MAKING AUTHORITY
Acts Independently and Escalates to Senior Commercial Manager / Directors
- Day-to-day coordination and oversight of shipping agent and shipping lines
- Routine shipping queries across all commodities
- Day-to-day cargo and vessel monitoring and communication
- Arranging trucking to alternative ports in response to delays
- Management of transporters and internal transport coordination
- Major vessel delays, missed trans-shipments or clearance issues with significant commercial impact
- Negotiation of new shipping routes
- Material decisions relating to the shipping contract or other major shipping line agreements
- Significant issues requiring Director intervention
MINIMUM REQUIREMENTS
Qualifications
- Matric Certificate
- Relevant tertiary qualification in logistics, supply chain, shipping or a related commercial field (preferable)
Experience
- 4+ years proven experience in marine or shipping logistics, ideally within the fresh produce or agricultural export sector.
- Demonstrated experience managing shipping line relationships, contracts and negotiations.
- Experience coordinating multi-commodity export shipments, including citrus, grapes and kiwi fruit.
- Experience working with shipping agents, freight forwarders and cold storage service providers.
Knowledge
- Strong knowledge of vessel routes and shipping market patterns.
- Understanding of trans-shipment, vessel scheduling and port clearance processes.
- Knowledge of cold chain and reefer logistics as applicable to agri exports.
- Understanding of forecasting processes with major shipping lines.
Other Requirements
- Strong written and verbal communication skills in English; Afrikaans proficiency is advantageous.
- Excellent crisis management skills and the ability to remain composed and effective under pressure.
- Strong follow-through, with a demonstrated ability to get in, get things done and finish well.
- Valid, unendorsed driver's license.
Please consider your application unsuccessful if you do not receive a response within two weeks of applying.