Commercial Credit Analyst

Lula; Cape Town; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Lula is seeking a Commercial Credit Analyst in Cape Town to support our growing fintech credit function. The role focuses on underwriting, evaluating financial data, and collaborating with internal teams and customers to manage credit risk.

You will work with the Head of Underwriting to ensure accurate risk assessment and develop solutions that meet client needs while keeping credit portfolios healthy.

Qualifications

• Bachelor-level degree in finance or a related field.
• Good numerical and analytical capabilities.
• Experience or exposure to SME/commercial credit is a plus.
• Strong customer experience focus and problem solving.
• Well organised with attention to detail and accuracy.
• Excellent verbal and written communication.

Responsibilities

• Engage with clients to verify financial/credit data and request information.
• Evaluate credit data and financial data to assess risk in lending.
• Prepare notes detailing risk levels for clients.
• Analyse client records to inform outcomes and lending decisions.
• Interpret financial ratios from proprietary programs for credit status.
• Support other departments in managing credit exposure.

Skills

Numerical ability

Analytical skills

Customer service

Problem solving

Attention to detail

Communication

Teamwork

Adaptability

Education

BCom Degree in Finance/Accounting/Economics

Job description

Lula is hiring a Commercial Credit Analyst. This is an ideal role for an individual starting their career in credit, or a recent graduate, to join our growing fintech business. Your primary focus will be managing our credit underwriting process, which requires strong analytical and financial capabilities while collaborating with internal stakeholders. You'll also get the opportunity to develop your skills by regularly liaising and dealing directly with our customers.

Responsibilities

• Engaging with clients to verify their financial/credit transactions, business performance and request additional information where need be
• Evaluating clients’ credit data and financial data in order to determine the degree of risk involved in lending money to them
• Preparing notes about the degree of risk in lending money to clients
• Analysing client records and using the data to recommend outcomes
• Evaluating the financial status of clients by interpreting financial ratios produced by proprietary programs
• Helping supply chain and Sales and Marketing departments in managing financial orders to help them control credit exposure
• Understanding the lending platform in its entirety with special focus on the origination module
• Working hand-in-hand with the Head of Credit Underwriting and Credit Manager on any issue escalations, ensuring every customer problem is tracked, resolved, and followed up on properly.
• Proactively identify and formulate solutions designed to genuinely meet customer needs and strategically satisfy their expressed and underlying requirements.
• Keep up-to-date on technology developments and technical issues relevant to the portfolio and the financial services industry.
• Managing other key operational tasks linked to the monitoring of the portfolio on book on a regular basis
• Provide support on ad-hoc projects as directed by management to meet evolving business needs.

The Experience & Skills We’re Looking For

• BCom Degree (Finance, Accounting, Economics or equivalent field).
• Ideally you will have some commercial/SME credit experience
• You have strong numerical and analytical abilities
• Passionate about delivering customer experience above and beyond customer expectations
• Excellent problem-solving skills
• Highly organised with strong attention to detail
• Excellent influencing skills
• Demonstrate resilience and a positive approach when facing challenges.
• You are a fun-loving team-player who enjoys helping others out and will happily step up to assist, even when your plate is full.
• You understand the start up mentality and embrace the fact that we’re all in this together! You're ready to be flexible, adaptable, and contribute wherever needed.