Commercial Cleaning Operations Manager

Placements24; Mtubatuba Local Municipality; Hybrid; ZAR 500,000 - 750,000; Full time

Benefits offered by this job

Company vehicle and fuel allowance

Medical and retirement benefits

Generous paid time off

Career advancement opportunities

Job summary

Placements24 in Richards Bay seeks a Commercial Cleaning Operations Manager to lead daily cleaning service operations across client contracts. You will manage teams, optimize scheduling, and ensure client satisfaction while driving profitable growth.

The ideal candidate has proven leadership, deep knowledge of cleaning techniques and equipment, and strong client relationship skills for a hybrid work model balancing on-site supervision with remote administration in Richards Bay.

Qualifications

• Minimum 5 years in managing commercial cleaning operations.
• Proven track record in team leadership and staff development.
• Strong knowledge of cleaning techniques, chemicals and equipment.
• Excellent client relationship management and communication skills.
• Experience with financial management and budget control for operations.
• Ability to work in a hybrid model with on-site supervision and remote admin in Richards Bay.

Responsibilities

• Manage all aspects of commercial cleaning operations, including scheduling, staffing, and resource allocation.
• Ensure all cleaning activities meet high-quality standards and client-specific requirements.
• Supervise, train, and motivate cleaning teams to ensure optimal performance and productivity.
• Conduct regular site inspections and client meetings to ensure satisfaction and address concerns.
• Develop and implement operational policies and procedures to enhance efficiency and safety.
• Manage budgets, control costs, and ensure profitability of cleaning contracts.

Skills

Operations management

Team leadership

Client relations

Budget control

Scheduling

Job description

About the Role

Our client is seeking a dynamic and experienced Commercial Cleaning Operations Manager to lead their cleaning services in the Richards Bay area. This role involves overseeing the daily operations of commercial cleaning contracts, managing a team of cleaning professionals, ensuring client satisfaction, and driving business growth. You will be responsible for implementing efficient operational strategies, maintaining quality standards, and fostering a positive work environment. The ideal candidate is a proven leader with a strong understanding of the commercial cleaning industry and a passion for delivering exceptional service.

Key Responsibilities

• Manage all aspects of commercial cleaning operations, including scheduling, staffing, and resource allocation.
• Ensure all cleaning activities meet high-quality standards and client-specific requirements.
• Supervise, train, and motivate cleaning teams to ensure optimal performance and productivity.
• Conduct regular site inspections and client meetings to ensure satisfaction and address concerns.
• Develop and implement operational policies and procedures to enhance efficiency and safety.
• Manage budgets, control costs, and ensure profitability of cleaning contracts.

Requirements

• Minimum of 5 years of experience in managing commercial cleaning operations.
• Proven track record in team leadership and staff development.
• Strong understanding of cleaning techniques, chemicals, and equipment.
• Excellent client relationship management and communication skills.
• Experience with financial management and budget control for operations.
• Ability to work effectively in a hybrid model, balancing on-site supervision with remote administrative tasks in Richards Bay

Benefits

• Attractive annual salary and performance-based incentives.
• Comprehensive medical and retirement benefits.
• Company vehicle and fuel allowance.
• Generous paid time off and opportunities for career advancement.
Dynamic work environment with a focus on client satisfaction and operational excellence.