Commercial Assistant

Southern Oil (Pty) Ltd; Cape Town; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Southern Oil (Pty) Ltd in Cape Town seeks a Commercial Assistant to provide administrative, analytical, and coordination support to the Commercial Director. You will ensure efficient execution of commercial activities, accurate reporting, customer service excellence, and effective communication with internal and external stakeholders.

The role covers commercial administration, reporting and analysis, customer relationship support, project coordination, pricing and contract administration, event

Qualifications

• Matric/ Grade 12 is required.
• Diploma in Business Management, Commerce, Marketing, Economics, or related field advantageous.
• Experience in FMCG, manufacturing, or B2B environments advantageous.
• Strong reporting and analytical experience.

Responsibilities

• Manage the Commercial Director's calendar, meetings, and travel.
• Prepare agendas, presentations, minutes, and follow-ups.
• Maintain commercial records, pricing schedules, and customer docs.
• Track sales opportunities and monitor progress against targets.
• Compile weekly and monthly commercial reports.
• Coordinate cross-functional activities with sales, supply chain, finance, marketing, and operations.
• Assist with preparation of contracts, quotations, and customer communications.
• Support budgeting, forecasting, and market intelligence efforts.

Skills

Advanced Excel

PowerPoint & reporting

Analytical skills

Stakeholder management

Organizational skills

Attention to detail

Education

Matric/ Grade 12

Diploma in Business Management/Commerce/Marketing/Economics

Experience in FMCG/B2B advantageous

Job description

To provide administrative, analytical, and coordination support to the Commercial Director, ensuring efficient execution of commercial activities, accurate reporting, customer service excellence, and effective communication across internal and external stakeholders.

Responsibilities

Commercial Administration

• Manage the Commercial Director's calendar, meetings, travel arrangements, and action lists.
• Assist with coordination of Commercial Directors reports, planning and approvals.
• Prepare meeting agendas, presentations, minutes, and follow-up actions.
• Maintain commercial records, contracts, pricing schedules, and customer documentation.
• Assist with preparation of commercial reports and presentations for management and board meetings.
• Coordinate customer enquiries and ensure timely responses.
• Assist with preparation and distribution of quotations, contracts, and customer agreements.
• Track sales opportunities and maintain customer databases.
• Monitor progress against sales targets and provide monthly performance reports.

Reporting and Analysis

• Compile weekly and monthly commercial reports.
• Analyze volumes, revenue, margins, and customer profitability.
• Maintain commercial dashboards and KPI reports.
• Assist with budget preparation and forecasting processes.
• Prepare customer and product performance analyses.

Customer Relationship Support

• Serve as a central communication point for customers and internal stakeholders.
• Coordinate customer visits and business reviews.
• Support resolution of customer complaints and service issues.
• Maintain accurate customer information and correspondence records.

Project Coordination

• Track commercial projects and strategic initiatives.
• Monitor action plans and follow up with responsible parties.
• Coordinate cross-functional activities involving sales, supply chain, finance, marketing, and operations.
• Assist with implementation of new commercial processes and systems.

Pricing and Contract Administration

• Maintain pricing databases and customer price lists.
• Ensure approved pricing is communicated accurately.
• Assist with preparation and administration of customer contracts.
• Monitor contract renewal dates and customer commitments.
• Gather competitor and market information.
• Monitor industry trends and customer developments.
• Assist with preparation of market and business intelligence reports.
• Support strategic planning activities with relevant data.

Event and Marketing Support

• Coordinate trade shows, customer events, and exhibitions.
• Assist with marketing campaign administration.
• Prepare customer communication material when required.
• Manage promotional inventory and customer samples.

Office Management

• Responsible for office management and cost control

Health and Safety

• Participate in safety forums and attend relevant training/programmes
• Report all safety incidents to the relevant peopleComply with safety policies and procedures
• Always wear protective clothing (where applicable)

Requirements

Qualification and Experience

• Matric/ Grade 12
• Diploma in Business Management, Commerce, Marketing, Economics, or a related field is advantageous
• Experience in FMCG, manufacturing, or B2B environments advantageous.
• Strong reporting and analytical experience.

Knowledge, Skills and Attributes

• Advanced Microsoft Excel.
• PowerPoint and report preparation.
• Strong numerical and analytical skills.
• Excellent communication and stakeholder management skills.
• Strong organizational and planning ability.
• Attention to detail and accuracy.

#pnet

Profile Commercial Assistant

Location Cape Town, Western Cape, South Africa,

Date Opened Sep 08, 2026

Due Date Sep 22, 2026

Status Open