Commercial Appliance Repair Specialist

Placements24; Bloemfontein; Hybrid; ZAR 180,000 - 340,000; Full time

Benefits offered by this job

Competitive salary

Flexible remote work

Health and wellness benefits

Home office allowance

Opportunities for training

Job summary

Placements24 is seeking a Commercial Appliance Repair Specialist to join our remote operations team, serving clients across Bloemfontein, Free State and beyond. You will diagnose and repair ovens, grills, fryers, refrigerators, dishwashers and other essential kitchen equipment, using remote diagnostics and clear guidance to on-site staff.

This remote-first role requires strong mechanical, electrical and gas knowledge, excellent problem-solving and communication skills, and the ability to work

Qualifications

• Proven experience repairing commercial kitchen appliances.
• Strong mechanical, electrical and gas system knowledge.
• Excellent diagnostic and remote troubleshooting skills.
• Proficient with remote diagnostics and clear remote guidance.
• Certifications in appliance repair are advantageous.

Responsibilities

• Remotely diagnose and repair a wide range of commercial kitchen appliances.
• Guide on-site staff and junior technicians via remote tools.
• Develop a knowledge base of common issues and fixes.
• Analyze performance data and recommend preventive maintenance.
• Document service calls and resolutions in the service system.
• Stay updated on industry trends and new appliance tech.

Skills

Commercial appliances

Mechanical systems

Electrical systems

Gas systems knowledge

Remote diagnostics

Diagnostic reasoning

Clear communication

Time management

Autonomous work

Education

Trade certification in appliance repair

Professional experience in commercial kitchen repair

Tools

Remote diagnostic tools

Video conferencing tools

Schematic interpretation

Job description

About the Role

Our client, a rapidly growing service provider for the hospitality and food service industry, is seeking a dedicated Commercial Appliance Repair Specialist to join their remote operations team, serving clients across Bloemfontein, Free State and beyond. This role is critical for ensuring the operational continuity of kitchens and food service establishments by providing expert repair and maintenance for a wide array of commercial appliances. You will be responsible for diagnosing and fixing issues with ovens, grills, fryers, refrigerators, dishwashers, and other essential kitchen equipment. This position requires a blend of technical proficiency in mechanical and electrical systems, a strong understanding of appliance functionality, and exceptional problem-solving skills. Leveraging remote diagnostic tools and clear communication with on-site staff or junior technicians, you will guide repairs and ensure client satisfaction. The ability to work autonomously, manage your time effectively, and troubleshoot complex issues from a distance is key to success in this remote-first role. Your expertise will directly impact the smooth operation of businesses, minimizing downtime and ensuring customer satisfaction. This is an excellent opportunity for a skilled technician looking for flexibility and the ability to leverage technology to deliver high-quality service.

Key Responsibilities

• Remotely diagnose, troubleshoot, and provide repair solutions for a wide range of commercial kitchen appliances, including ovens, ranges, fryers, grills, refrigeration units, and dishwashers.
• Guide on-site personnel or junior technicians through repair and maintenance procedures using remote communication tools.
• Develop and maintain a comprehensive knowledge base of commercial appliance repair and common issues.
• Analyze equipment performance data and provide recommendations for preventative maintenance.
• Respond to urgent repair requests and coordinate solutions to minimize client downtime.
• Document all service calls, diagnoses, and resolutions accurately within the company's service management system.
• Stay current with industry trends, new appliance technologies, and best practices in remote technical support.
• Provide technical advice to clients on appliance operation and basic troubleshooting to prevent future issues.
• Liaise with manufacturers and parts suppliers to ensure availability of necessary components for repairs.
• Ensure all recommendations and procedures adhere to safety standards and regulations.

Requirements

• Proven experience in repairing and maintaining commercial kitchen appliances.
• Strong understanding of mechanical, electrical, and gas systems common in commercial appliances.
• Excellent diagnostic and problem-solving skills, with the ability to troubleshoot complex issues remotely.
• Proficiency in using remote diagnostic tools, video conferencing, and communication platforms.
• Ability to interpret technical manuals, schematics, and diagrams.
• Relevant certifications in appliance repair or a related trade are highly advantageous.
• Exceptional communication skills, with the ability to clearly explain technical issues and solutions.
• Self-motivated, disciplined, and able to manage time effectively in a remote work environment.
• Strong organizational skills and attention to detail.
• A stable internet connection and a suitable home office environment.

Benefits

• Competitive salary package with performance-based incentives.
• Flexible remote work arrangement offering excellent work-life balance.
• Comprehensive health and wellness benefits.
• Opportunities for professional development and training on new appliance technologies.
• Generous allowance for home office setup and internet costs.
• Contribution to a growing company with a strong reputation in the service industry.
• Paid time off and holiday benefits.