Collections Manager

Isilumko Staffing; Sandton; On-site; ZAR 500,000 - 900,000; Full time

Job summary

Isilumko Staffing's client in South Africa seeks a Collections Manager in Sandton to lead and optimize the collections department, driving compliant recovery processes and performance improvements.

The role requires strong leadership, negotiation and analytical skills, with a focus on regulatory compliance and stakeholder management. The position is full-time at a metropolitan office in Sandton.

Qualifications

• 4–6 years of experience in collections or credit management.
• Proven leadership skills in managing teams.
• Strong understanding of credit laws and compliance standards.
• Excellent communication and negotiation skills.
• Ability to analyse financial data and develop strategic solutions.

Responsibilities

• Oversee the daily operations of the collections team, ensuring efficient and compliant recovery processes
• Develop, implement, and monitor collection strategies to meet organizational targets
• Manage and motivate staff to achieve high-performance levels
• Maintain strong relationships with clients and debtors to facilitate successful collections
• Ensure adherence to relevant legislation and company policies
• Prepare reports on collection activities and performance metrics

Skills

Leadership

Communication

Negotiation

Financial analysis

Compliance knowledge

Job description

Join a leading organization committed to delivering exceptional financial services and supporting its clients' growth. Our client, a well-established company with a strong focus on customer satisfaction and operational excellence, is seeking a dedicated Collections Manager to lead and optimize their collections department.

What You'll Do:

• Oversee the daily operations of the collections team, ensuring efficient and compliant recovery processes

• Develop, implement, and monitor collection strategies to meet organizational targets

• Manage and motivate staff to achieve high-performance levels

• Maintain strong relationships with clients and debtors to facilitate successful collections

• Ensure adherence to relevant legislation and company policies

• Prepare reports on collection activities and performance metrics

Requirements:

• 4 to 6 years of experience in collections or credit management

• Proven leadership skills in managing teams

• Strong understanding of credit laws and compliance standards

• Excellent communication and negotiation skills

• Ability to analyse financial data and develop strategic solutions