Cloud Support Intern | Build Tools, Troubleshoot & Certify

Company : AWS; Cape Town; Presencial; ZAR 167.000 - 234.000; A tiempo parcial

Descripción de la vacante

Amazon Web Services (AWS) offers a 6-month fixed-term Cloud Support Associate Internship starting in April 2027 in Cape Town. The program trains interns to assist global developers and enterprises with cloud support standards, troubleshooting, and mission-critical applications.

Responsibilities include training, helping resolve customer cases across channels, and designing internal tools. Applicants should have a tech-focused qualification, be under 35, and may benefit from AWS certifications.

Formación

• Minimum NQF Level 6 higher education qualification in a Tech-related field.
• Unemployed prior to joining the program and under 35 years old at the time of application.
• Basic knowledge of at least one scripting language (Python, Perl, Ruby, shell scripting), Networking, Databases, and Operating Systems (Windows / Linux).
• AWS Certifications (Cloud Practitioner or Solutions Architect Associate) are advantageous.

Responsabilidades

• Complete intensive Cloud Support Builder training and pursue AWS certifications.
• Troubleshoot and resolve customer support cases via telephone, email, and live chat.
• Design, build, and deploy internal tools and scripts for AWS Support Engineers.
• Participate in strategic support initiatives and cross-location intern projects.

Conocimientos

Python

Networking

Databases

Operating Systems

Educación

NQF Level 6 tech qualification

Descripción del empleo

Amazon Web Services (AWS) offers a 6-month fixed-term Cloud Support Associate Internship starting in April 2027 in Cape Town. The program trains interns to assist global developers and enterprises with cloud support standards, troubleshooting, and mission-critical applications.

Responsibilities include training, helping resolve customer cases across channels, and designing internal tools. Applicants should have a tech-focused qualification, be under 35, and may benefit from AWS certifications.